Job Description The Office of Chief Medical Examiner investigates cases of persons who die within New York City from criminal violence, by accident, by suicide, suddenly when in apparent health, when unattended by a physician, in a correctional facility or in any suspicious or unusual manner or where an application is made pursuant to law for a permit to cremate a body of a person. Our core purpose is to protect public health and serve impartial justice through forensic science and medicine. We exist to provide answers in support of families and communities during times of profound need. The core values of CARES guide our work for communities and inform our behavior toward each other and all those we serve. - Commitment: Dedicated to the mission at all times - Accountability: Responsible to each other and the community - Resilience: Adapt in the face of adversity - Excellence: Achieve and maintain the highest quality - Service: Innovate to meet evolving needs Under the direction of the Assistant Director of Pathology Support Services, the selected candidate will serve as the citywide supervisor of the Medical Examiner Support Unit within the Forensic Pathology Division. Duties shall include supervisory tasks and responsibilities in addition to performing the duties of a unit staff member. Typical tasks include but are not limited to the following: - Directly supervise the Medical Examiner Support Unit (MESU) staff assigned to the borough forensic pathology centers - Monitors daily case list and role/task related silos to ensure timely review and completion, as required - Monitors and reports CMS, Evital, Idemia and other operational issues, as appropriate - Ensure that unit staff are responding in an accurate and timely manner to all inquiries and unit casework (e.g. death certification completion, phone calls, etc.) for both internal and external stakeholders - Provide direct administrative support services to the Assistant Director of Pathology Support Service, borough Deputy Chief Medical Examiner and borough Medical Examiners, including the Fellowship Program - Support the unit and other programs on special projects/requests, as assigned by the Assistant Director and/or Deputy Chief Medical Examiner, from development through successful execution - Assist with unit recruitment, onboarding, training and retraining of MESU staff - Oversee and delegate daily tasks and responsibilities within the FSU team to ensure seamless operations - Assist staff in managing workload, ensure task completion and promptly addresses errors and operational issues - Assist in the development of standard operating policies and procedures (SOP) and maintaining SOPs in document control system - Schedule and facilitate internal and external meetings and trainings - Draft, distribute and respond to internal and external communications - Assist with unit ordering of supplies and inventory management - Prepare memos, background documents, presentation materials, reports, and other documents - Collaborate with cross-functional teams to collect, organize, and analyze data - Assist with the handling of personnel matters, performance management, scheduling, time/leave management - Assist and support the Forensic Pathology Support Unit staff as needed based on caseload and agency operational needs - Work closely with other units to ensure adequate support is provided to meet the needs of the Medical Examiners - All other duties and responsibilities of a MESU staff member - Performs other duties as required Qualifications 1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or 2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or 3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above; 4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.