St. Petersburg, FL, 33747, USA
16 hours ago
Medical Front Desk Specialist
Description We are in search of a Medical Front Desk Specialist to join our team in the healthcare industry located in St. Petersburg, Florida. In this role, you will be the first point of contact for patients at a cosmetic surgery practice. Your key responsibilities will include answering phone calls, scheduling appointments, patient check-in and check-out, and effectively invoicing patients using an EMR practice management system. Responsibilities: • Handle communication with patients through various channels such as telephone, email, or direct office interaction • Accurately schedule and maintain patient appointments for doctors, nurses, and aestheticians using an EMR practice management system • Invoice patients for services rendered using an EMR practice management and patient database system • Record, track, and manage patient's points, discounts, and packages accurately • Ensure accurate documentation of patient communication to keep doctors and staff informed of patient questions or potential issues • Assist in the execution of special sales or marketing projects as assigned • Maintain updated patient information, treatments, and schedules to ensure accuracy and completeness • Present the medical practice and providers in a positive and well-informed manner • Foster teamwork with all office staff and support groups • Display a positive attitude and a focused, dedicated work ethic. Requirements • Proficiency in Eaglesoft and NextGen software • Ability to efficiently answer and manage inbound calls • Experience in handling billing functions • Ability to check patients in and out with professionalism and efficiency • Familiarity with EMR (Electronic Medical Records) systems • Proven experience in administrative office management • Demonstration of basic office skills, such as filing, scheduling, and data entry • Experience working in a dermatology office setting will be advantageous • Familiarity with family office operations • Proven experience in a medical front office role • Understanding of standard medical office procedures • Experience working in a physician's office is a plus TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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