Description A Medical Front Office/Receptionist serves as the first point of contact for patients and visitors, delivering exceptional customer service in a fast-paced healthcare environment. This position plays a vital role in managing the front desk of the medical facility, handling administrative and clerical tasks, maintaining patient confidentiality, and ensuring smooth clinic operations. If you thrive in a team-driven environment, possess strong organizational skills, and are passionate about helping others, this role is a great opportunity to contribute to patient care while developing your administrative career in the medical field. + Front Desk Management: + Greet and check in patients and visitors professionally and warmly. + Answer a high volume of incoming calls, transfer calls appropriately, take detailed messages, and handle inquiries with accuracy. + Scheduling and Coordination: + Schedule and confirm patient appointments using the clinic’s electronic health record (EHR) or scheduling system. + Make reminder calls and handle rescheduling or cancellations as needed. + Patient Registration and Records: + Collect and verify patient information, including demographics, insurance details, and payment information. + Manage patient check-in and check-out processes, ensuring all necessary paperwork is completed. + Maintain accurate and updated medical records in accordance with HIPAA regulations. + Billing and Payments: + Process payments, co-pays, and provide receipts to patients. + Assist with insurance verifications and authorizations as requested. + Coordinate with billing departments to address account questions. + Administrative Support: + Ensure the reception area is clean, organized, and well-stocked with necessary supplies forms. + Sort, scan, and distribute incoming mail and faxes. + Support other staff members as needed in administrative workflows. Requirements + Education & Experience: + High school diploma or equivalent (Associate’s degree in a healthcare-related field is a plus). + Minimum of 1-2 years of experience in a medical front-desk, receptionist, or similar administrative role is preferred. + Technical Skills: + Proficient in Microsoft Office Suite (Word, Excel, Outlook) and Experience with EHR systems (e.g., EPIC, Cerner) is an advantage. + Familiarity with HIPAA guidelines and protocols. + Soft Skills: + Exceptional communication and interpersonal skills. + Strong multitasking and organizational abilities in a dynamic environment. + Problem-solving skills with the ability to remain calm under pressure. + Other: + Knowledge of medical terminology is preferred but not required. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .