Medical Front Office Support
Robert Half Office Team
Description
The Robert Half Healthcare Practice has partnered with a well-known healthcare company in the Greenwood, Indiana area to secure a full-time Medical Front Office Support Specialist. This person will be assisting with patients along with all administrative office duties based on departmental protocols, policies and procedures, as well as insurance follow up. We're thrilled to partner with this established firm to secure their newest staff member!
Hours:
Mon: 7:30am - 5pm
Tues: 7:30am - 5pm
Wed: 7:30am - 5pm
Thurs: 8:30am - 4pm
Fri: 8am - 3pm
MAJOR DUTIES AND RESPONSIBILITIES:
1. Make eye contact with and greet all patients in a kind, enthusiastic, and helpful manner.
2. Maintain communication with the clinical area to maintain appropriate patient flow and to update waiting patients.
3. Copy/scan and verify patients' insurance cards.
4. Confirm with patient regarding the need for a referral.
5. Print and distribute daily patient list as end of day and an updated list each morning.
6. Place completed chart in appropriate file for patient visit.
7. Organize new patient charts the morning prior to visit.
8. Schedule appointments and medical tests as needed.
9. Stamp fee ticket for "No Shows" and send to physician for review.
10. Obtain patient charts daily from Medical Records.
11. Obtain patient encounter form, collect any co-payment and guarantor balance due and schedule next needed appointment.
12. Schedule appropriate X-ray studies.
13. Review any laboratory work that needs to be done prior to any X-ray and schedule accordingly.
14. Answer all incoming calls in a prompt and courteous manner transfer calls as needed.
15. Check reschedule queue daily and reschedule patients accordingly for appointments within 1 month or sooner.
16. Enter new patient demographics as needed. Verify existing patients' demographics in the computer and make changes or additions as needed
17. Notify clinical area of any patient call informing the practice of a delay in their arrival.
18. Rotate late days with the front office staff to assist physician and patient.
19. Assist with new patient chart completion as needed.
20. Provide relief for various positions as needed.
21. Schedule office procedures in the absence of procedure scheduler and provide patient instructions.
22.Room and Triage patients
23. Help cover other offices when needed. Other duties as assigned.
If you are interested in this Medical Front Office Support Specialist opportunity in the Greenwood area, please apply directly online!
Requirements
Education: High School Graduate or GED equivalent
CNA, HHA, MA, CMA, or QMA profiles highly preferred
Organizational skills training preferred
Computer courses preferred
Organizational Skills Training preferred
Experience: 2 years previous experience in medical office setting preferred
2-3 years experience working in a business office
Previous experience with multi-phone lines
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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