Job Summary: The Medical Lab Assistant performs preanalytic specimen collection, identification, order entry, verification, specimen handling and communication duties.  Receives phone calls from internal and external customers.  Triages calls appropriately or relays messages to staff in an accurate and timely way.  Demonstrates proficiency in operating multiple electronic applications used for scheduling appointments, ordering tests, obtaining test results, messaging, recording patient information, etc.  These services may be provided for both the LLUMC and LLUCH hospitals.  Performs other duties as needed.

Education and Experience: High School Diploma or GED required. One year of experience in a high complexity medical lab performing specimen collection, pediatric collections, and computer data entry preferred. 

Knowledge and Skills: Possesses excellent dexterity and analytic skills. Ability to safely and accurately perform skin puncture and venipuncture after employment without direct and constant supervision. Ability to operate technical instruments and equipment, input data and type. Ability to use available resource material independently to resolve and document challenges constructively. Able to read; write and speak with professional quality; use computer and software programs necessary to the position (e.g., Word, Excel, Power Point, Access); operate/troubleshoot basic office equipment required for the position.  Relate and communicate positively, effectively, and professionally with others; provide leadership; be assertive and consistent in enforcing policies ensuring compliance with regulatory standards, rules and laws; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction.  Think critically; work independently; perform basic math and statistical functions; manage multiple assignments; compose written material; work well under pressure; problem solve; organize and prioritize workload; recall information with accuracy; pay close attention to detail. Distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position. 

Licensures and Certifications: California Phlebotomy Technician certification (CPT1) required. Basic Life Support (BLS) certification issued by the American Heart Association required. Valid driver’s license required.