Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
Provide personalized care and service by consistently demonstrating our I CARE values:INTEGRITY: We are honest and ethical in all we say and do.COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.ACCOUNTABILITY: We hold ourselves accountable for all our actions.RESPECT: We treat every individual as a person of worth, dignity, and value.EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given jobDisplays cultural humility, diversity, equity and inclusion principlesActively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS
Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.Teaches students, new employees and others as assigned by Manager.Participates in laboratory and organization wide initiatives.
SERVICE ESSENTIAL FUNCTIONS
Performs qualitative and quantitative tests and examination using various analyzers and/or manual methods.Organizes workload and sets priorities. Utilizes all available work time by assisting others and performing additional tasks.Meets turnaround time expectations as defined by management
QUALITY/SAFETY ESSENTIAL FUNCTIONS
Demonstrates the six elements of competency for test systems used to generate patient test results in all areas assigned to work.Recognizes, investigates and helps resolve test discrepancies. When problems arise, takes appropriate action to investigate and address and notifies management and the medical director for follow-up.Performs instrument calibrations, validations, quality control testing, maintenance, and function checks.
FINANCE ESSENTIAL FUNCTIONS
Adjusts work schedule to accommodate departmental/organizational needs. Appropriately utilizes the time recording system.Uses resources efficiently; does not waste supplies. Restocks section inventory levels as needed
GROWTH/INNOVATION ESSENTIAL FUNCTIONSSeeks opportunities to expand learning beyond baseline competencies with a focus on continual development.Reviews and utilizes Standard Operating Procedure and offers suggestions for improvement
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION
Bachelor's degree
WORK EXPERIENCE
One year of work or training experience in a hospital laboratory preferred License/Certification LICENSES AND CERTIFICATIONS - REQUIRED
Must meet certification eligibility upon entry into this role and have one of the following required certifications within 18 months: • Preferred - Certified as a Medical Technologist, Clinical Laboratory Scientist, Medical Laboratory Scientist, or categorical certification by Board of Certification (ASCP) • Certified as a Medical Technologist by American Medical Technologists (AMT) • Certified as a Clinical Laboratory Scientist by National Credentialing Agency for Laboratory Personnel (NCA) • HLA only - One of the following is required:
◊ Medical Technologist, MT(ASCP) or Medical Laboratory Scientist, MLS(ASCP) certification
◊ Certified by American Board of Histocompatibility and Immunogenetics (ABHI) • Microbiology only - One of the following is required:
◊ Medical Technologist, MT(ASCP) or Medical Laboratory Scientist, MLS(ASCP) certification
◊ Microbiology, M(ASCP) certification
◊ Clinical microbiology registry from American Society for Microbiology, RM(AAM) KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesAdapts to multiple ongoing priorities including organizing heavy workflow with minimal supervisionStrong attention to detail and ability to achieve and maintain accuracyDemonstrates independent judgment and discretion to recognize problems, identify causes and take corrective actionPossesses basic computer knowledge; operates multiple computer systems to include, Hospital/Laboratory Information Systems and Office software to maintain patient and testing records and other related documentsDemonstrates the ability to work independently with little or no direct supervisionAbility to recognize changes that are critical to patient care
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform NoScrubs YesBusiness professional YesOther (department approved) No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
On Call* Yes
TRAVEL**
**Travel specifications may vary by department**
May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area Yes Company Profile
Houston Methodist Cypress Hospital, scheduled to open in the first quarter of 2025, will be Houston Methodist's ninth hospital and will incorporate the most advanced technology available from the day the doors open. With 100 beds (at our opening; licensed for 276) and a prime location in the heart of the rapidly growing U.S. 290 corridor, the hospital will be equipped with technologically advanced innovations implemented during COVID, many of them designed to make patient communication with physicians, staff and families the very best and most effective in any health care facility. Even though the hospital won't be fully operational until 2025, we have several services and specialties opening in 2024.
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Houston Methodist is an Equal Opportunity Employer.
Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested. Application FAQs
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