Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
Provide personalized care and service by consistently demonstrating our I CARE values:INTEGRITY: We are honest and ethical in all we say and do.COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.ACCOUNTABILITY: We hold ourselves accountable for all our actions.RESPECT: We treat every individual as a person of worth, dignity, and value.EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given jobDisplays cultural humility, diversity, equity and inclusion principlesActively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS
Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.Orients, guides and mentors team members and students, to help build confidence and competency in skills, knowledge and abilities. Administers and grades staff competency assessments.Participates in laboratory and organization wide initiatives.
SERVICE ESSENTIAL FUNCTIONS
Performs qualitative and quantitative tests and examination using various analyzers and/or manual methods.Sets pace for workload and troubleshoots workflow issues for laboratory section. Utilizes all available work time by assisting others and performing additional tasks.Meets turnaround time expectations as defined by management.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
Performs the six elements of competency for test systems used to generate patient test results in all areas assigned to work.Recognizes, investigates and correctly resolves test discrepancies. When problems arise, takes appropriate action to investigate and address and notifies management for follow-up.Compiles and reviews monthly quality control data, to include actions for variances identified, and provides proper documentation of all variations. Oversees section compliance by reviewing and responding to College of American Pathologists (CAP) Accreditation Checklists questions/ findings. Completes online CAP Inspector Training.Develops plan, leads implementation, and performs data analysis of validations. Coordinates instrument maintenance and repairs.Independently handles resolution of complex problems and issues for section. Assists with policy review and submission.
FINANCE ESSENTIAL FUNCTIONS
Adjusts work schedule to accommodate departmental/organizational needs. Appropriately utilizes the time recording system.Uses resources efficiently; does not waste supplies. Actively participates in inventory management.
GROWTH/INNOVATION ESSENTIAL FUNCTIONSGenerates and communicates new ideas and suggestions that will improve quality or service.Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION
Bachelor's degree
WORK EXPERIENCE
Three years of experience in a clinical laboratory as a Medical Laboratory Scientist/Medical Technologist or comparable role. May consider HM employee with two years of experience, to include a minimum of one year as a HM Medical Laboratory Scientist, and who demonstrates progressive responsibilities. License/Certification LICENSES AND CERTIFICATIONS - REQUIRED
Must have one of the following required certifications: • Preferred - Certified as a Medical Technologist, Clinical Laboratory Scientist, Medical Laboratory Scientist, or categorical certification by Board of Certification (ASCP) • Certified as a Medical Technologist by American Medical Technologists (AMT) • Certified as a Clinical Laboratory Scientist by National Credentialing Agency for Laboratory Personnel (NCA) • HLA only - One of the following is required:
◊ Medical Technologist, MT(ASCP) or Medical Laboratory Scientist, MLS(ASCP) certification
◊ Certified by American Board of Histocompatibility and Immunogenetics (ABHI) • Microbiology only - One of the following is required:
◊ Medical Technologist, MT(ASCP) or Medical Laboratory Scientist, MLS(ASCP) certification
◊ Microbiology, M(ASCP) certification
◊ Clinical microbiology registry from American Society for Microbiology, RM(AAM) KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesExhibits strong interpersonal, teamwork and leadership skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workersAdapts to multiple ongoing priorities including organizing heavy workflow with minimal supervisionStrong attention to detail and ability to achieve and maintain accuracyAbility to work independently and execute above average technical skillsDemonstrates sound judgment and discretion to recognize problems ranging from simple to complex, identify causes and take corrective actionPossesses basic computer knowledge; operates multiple computer systems to include, Hospital/Laboratory Information Systems and Office software to maintain patient and testing records and other related documentsAbility to recognize changes that are critical to patient care
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform NoScrubs YesBusiness professional YesOther (department approved) No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
On Call* Yes
TRAVEL**
**Travel specifications may vary by department**
May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area Yes Company Profile
Houston Methodist Specialty Physician Group - As one of the nation’s leading hospitals and academic medical centers Houston Methodist has brought together some of the nation’s leading experts in multiple specialties to serve our patients. As part of Houston Methodist Specialty Physician Group (HMSPG), these specialists not only provide excellent clinical care, but are on the forefront of research, developing leading-edge technologies and treatments, and teaching the medical pioneers of tomorrow. This combination of clinical service, research and academics ensures patients have access to the latest in treatments and technologies while providing the best in comprehensive patient care. Established as a non-profit corporation and certified by the Texas State Board of Medical Examiners, HMSPG enables physicians to maintain autonomy with respect to their clinical practice while growing their practice within an academic environment.
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Houston Methodist is an Equal Opportunity Employer.
Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested. Application FAQs
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