Overview In this Generalist position, you will be performing and analyzing waived, moderate, and high complexity laboratory tests as defined by CLIA in Hematology, Urinalysis, Chemistry, and Blood Bank. Automated as well as Manual Methods will be utilized as defined by Mercy’s Polices & Procedures. This position requires strong critical thinking, intra and interdepartmental communication, problem solving, and a strong attention to detail. Provides patient care by collecting and processing samples and performing clinical laboratory procedures. Work at other Mercy facilities performing the same functions, as required. Work alternate shifts, weekends and holidays as needed to adequately provide services. Perform other duties and projects as assigned. MHTC Lab, Janesville WI 80 Hours/2 Weeks Monday-Friday, Including weekends Responsibilities Essential Duties and Responsibilities Collect patient specimens. Utilize the Information System to receive patients, order and collect samples, result tests, answer questions from nurses and physicians, document quality control activities and produce reports required to perform job tasks. Perform lab tests in the lab specialties of hematology, urinalysis, chemistry and blood bank or microbiology by automated and manual methods according to defined policies and procedures. Analyze test results prior to release of information to chart for validity and accuracy. Assure that designated turnaround times for results are met and that critical results are appropriately reported and documented. Perform quality control and proficiency testing procedures as defined by policy Interpret and troubleshoot quality control results to ensure accurate and precise test results. Perform preventative maintenance, minor troubleshooting and calibration of laboratory instrumentation. Participates in method and instrument evaluation and implementation. Participates in teaching and training of new partners and students. Maintain competency in current procedures and gain competency for new methods implemented. In addition to assisting the medical staff with identifying key laboratory testing results, a few additional Key Responsibilities will be: Calibrations and Quality Control for instrumentation Preventative Maintenance & Advanced Troubleshooting Assuring policy-designated turnaround times for results are met and appropriately reported and documented Maintain a well-rounded competency of all procedures and instruments within the laboratory Education and Experience Bachelor’s Degree of Medical Laboratory Sciences OR Associate’s Degree in Medical Technology Certification/Licensure CLIA 493.1489 Standard Qualifications for High Complexity Testing Special Physical Demands The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations. While performing the duties of this Job, the employee is frequently required to stand; use hands to finger, handle, or feel. The employee is required to talk, hear and smell. The employee is occasionally required to walk; sit and reach with hands and arms. The employee may have occasion to reach overhead to pick up objects or to adjust items. The employee may have occasion to bend under or crawl under bench to move or obtain objects. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, depth perception and ability to adjust focus. Culture of Excellence Behavior Expectations To perform the job successfully, an individual should demonstrate the following behavior expectations: Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals. Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions. Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals. Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.