Atlantic Health System's Atlantic Rehabilitation in Rockaway is seeking a full time Medical Office Associate. The ideal candidate will have experience in a medical office setting. If you multitask well, are detail-oriented, and have customer service experience, this is an ideal position for you!  


Principal Accountabilities:

Assists patients with appointment scheduling  Checks patients in/out in EPIC  Transcribes orders  Manages referrals Monitors and schedules PT online appointment request portal  Runs estimates, collects co-pays and up front balances Addresses EPIC work queues and maintains them in good standing  Manages departmental phone lines  Monitors appointment reminder system Orders office and clinical supplies as needed Assists patients with problem solving issues related to scheduling, registration, insurance, copays, etc. Provides excellent customer service  Completes all AHS and role specific mandatory trainings Assists with insurance responsibilities as needed (depending on site volumes) Maintains proper communication with supervisor and staff, including email correspondence and others in a timely manner  Performs other administrative tasks as needed Manages phones