Physical Medicine & Rehab office looking for a Per diem Medical Office Associate to help during patient hours. Schedule will be based on the needs of the office. 

Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing


Principal Accountabilities:

Phone Coverage: Answer, handle, phone calls in a timely and efficient manner. Utilize appropriate telephone etiquette. 

Scheduling: Using general scheduling guidelines appropriately schedule patient appointments selecting appropriate visit type/length of visit. May be required to schedule meetings for physicians. 

Registration: Greets patient promptly upon arrival to practice. Accurately collects and documents time of-service payments. 

Verifies/collects: demographics, emergency contact information, and insurance information. Correctly registers patients in system, including registration paperwork. 

EMR: Accurately enters information into EMR. Uses EMR for prescriptions, phone notes, referrals, outreach, check-out, et