Atlantic Health System is seeking a Full-Time Medical Office Associate I for the Oncology Department (Glasser Center). Required hours are 8:30AM-4:30PM (Monday thru Friday). Position Summary: Provides for the smooth flow of patients through the practice, inclusive of registration, for the proper disposition of telephone calls that are received by and originate from the practice and for the coordination of patient appointments and correspondence. Accurately collects and documents time-of-service payments, verifies demographics and insurance information and correctly registers patients in system. Offers friendly, courteous assistance to every patient to ensure that they have a positive, professional experience while at AMG. Managing authorizations and referrals, maintaining adequate supply inventory. Must successfully pass all required training. Includes, but not limited to: Electronic medical record training, revenue cycle training, others as appropriate. Competencies: Knowledge: A working knowledge of computers, medical terminology, insurance, Electronic Medical Records (EMR) required. Skills: Demonstrated interpersonal, written and verbal communication skills are required in order to serve a diverse customer base. Demonstrated proficiency in the following, but not limited to, patient registration, appointments, scheduling, arrival appointments, EMR phone notes, indexing documents within EMR, telephone etiquette. Office Equipment: Must operate standard office machines and equipment such as photocopiers, PC, fax, scanner, general office and communications equipment. Authority/Decision-Making: Makes appropriate decisions, using available resources, to achieve positive outcomes for patients, visitors, and staff in balance with sound business practice. Problem Resolution: Basic problem solving and decision-making skills required. Information Management: Completes mandatory training to include, Patient ID, Pre-verification, Check-in, Appointment Entry, E-mail, Insurance proficiency, cash collection and any additional training required for the operations of the practice. Schedules, reschedules and cancels patient appointments and procedures within the department. Collects and verifies the registration data at each encounter. Performs down-time procedures and take necessary actions. (i.e. manual registration). Essential Functions (including but not limited to): + Manages phones. + Greets patient promptly upon arrival to practice. + Schedules/confirms meetings and appointments with physician offices. + Registers patients in system, collects and documents time-of-service payments and emergency contact information. + Verifies insurance coverage, complete forms, collect co-pays. + Maintains office supplies. + Maintains schedules, prescriptions, follow-up care and notes in EMR system. + Patient Experience Rounding. + Other related duties as assigned. Qualifications: + High School Diploma or GED equivalent required. + Bachelors degree preferred. + To provide a safe environment to our patients, we require that all candidates must be able to read, write and speak English. + Excellent verbal and written communication skills and medical terminology required. + Individual must be customer and employee focused, must have demonstrated ability to multi-task. + Proficiency with Microsoft Office suite required. Relevant Experience: + 1-2 years of prior administrative experience in a hospital setting strongly preferred. + Knowledge of scheduling & EMR system a plus. + Prior experience working in a medical practice, customer service field, or administrative office setting preferred. ABOUT US At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include: + Morristown Medical Center, Morristown, NJ + Overlook Medical Center, Summit, NJ + Newton Medical Center, Newton, NJ + Chilton Medical Center, Pompton Plains, NJ + Hackettstown Medical Center, Hackettstown, NJ + Goryeb Children's Hospital, Morristown, NJ + CentraState Healthcare System, Freehold, NJ + Atlantic Home Care and Hospice + Atlantic Mobile Health + Atlantic Rehabilitation We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners. We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades: + 100 Best Companies to Work For ® and FORTUNE® magazine for 15 years + Best Places to Work in Healthcare - Modern Healthcare + 150 Top Places to work in Healthcare - Becker's Healthcare + 100 Accountable Care Organizations to Know - Becker's Hospital Review + Best Employers for Workers over 50 - AARP + Gold-Level "Well Workplace": Wellness Council of America (WELCOA) + One of the 100 Best Workplaces for “Millennials” Great Place to Work® and FORTUNE® magazine + One of the 20 Best Workplaces in Health Care: Great Place to Work® and FORTUNE® magazine + Official Health Care Partner of the New York Jets + NJ Sustainable Business Named one of America's 50 Best Hospitals by Healthgrades, a World’s Best Hospital by Newsweek and recognized as a Best Regional Hospital in the NY Metro area by U.S. News & World Report. Our Atlantic Neuroscience Institute is the region’s leader in neuroscience care. A hub for the New Jersey Stroke Network, we offer a broad range of advanced neurological, neurosurgical and neurodiagnostic services. We are also certified as a Level IV Epilepsy Center and home to the Gerald J. Glasser Brain Tumor Center, where more brain tumor surgeries are performed than anywhere else in New Jersey. Our CyberKnife® program is the largest and most experienced in the state. We also have a satellite emergency department in Union, NJ, which treats about 40,000 emergency cases each year. Committed to providing exceptional care, Overlook Medical Center has achieved the prestigious Magnet® recognition. This designation from the American Nurses Credentialing Center is the highest national honor for nursing excellence. What’s more, Overlook Medical Center has advanced certification from The Joint Commission for perinatal care and is designated an Advanced Comprehensive Stroke Center. Additional Joint Commission-certified services include behavioral health care, spine surgery, wound care, and primary care medical home (PCMH). EEO STATEMENT Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.