Administrative duties to support the daily operation of the Pain Management Center.

MOA will collaborate with all members of the health care team. MOA will demonstrate and embrace the PRIDE cove values (Professionalism, Respect, Involvement, Dignity and Excellence) in every aspect of their job.

Responsible for general receptionist, registration, and billing duties in outpatient procedural area. 


Principal Accountabilities:


1. Manages phones 
2. Greets patients
3. Schedules/confirms appointments 
4. Enters demographics & patient information 
5. Verifies insurance coverage, complete forms, collect co-pays 
6. Balances cash 
7. Maintains schedule in EMR system, and processes pre-certs/authorizations & referrals as well as medical records releases. 

8.  Assists dept by bringing patients back to procedure area and assists with room turnover/department efficiencies

9. Other related duties as assigned

Minimum Education and/or Experience Requirements

Education           High school diploma or equivalent

Experience         1-2 years experience in healthcare administrative work

Preferred:
1. Excellent verbal and written communication skills 
2. Individual must be customer and employee focused, must have demonstrated ability to multi-task 
3. Proficiency with Microsoft Office suite

4. Experience with Epic preferred