Bonney Staffing has partnered with a local company that was designed to address the pharmaceutical, durable medical equipment and respiratory needs of the community.  They are committed to provide an unparalleled level of service with the highest degree of care, compassion and understanding. Their focus is to provide quality products and services with special emphasis on education and support.
 

The Medical Office Receptionist job in Portland, Maine is responsible for being the first point of contact for our patients and visitors, providing excellent customer service and ensuring the smooth operation of our front desk. This role involves handling various administrative and clerical tasks, managing patient information, and assisting with the coordination of Respiratory Services (CPAP). This is a full-time, day shift position.  

 

Medical Office Receptionist Qualifications: 

Work in an office setting with a professional and collaborative atmosphere.

Interaction with patients, visitors, and staff members on a daily basis.

Maintain accurate and up-to-date patient records and files.

Process patient intake and registration, ensuring all information is entered correctly into the system.

Prepare and manage delivery tickets, orders, and other documentation related to Respiratory.

Coordinate with clinical staff, insurance companies, and suppliers to ensure timely delivery and setup of equipment.

Follow up with patients regarding their Respiratory needs and address any issues or concerns.

Handle incoming and outgoing mail, including patient follow-up letters.

Maintain a clean and organized reception area.

Assist with inventory management and ordering of office supplies.

Greet patients and visitors warmly, and assist them with their inquiries.

Answer incoming calls promptly and direct them to the appropriate department or personnel.

Provide information about Respiratory services, insurance coverage, and company policies.

Communicate effectively with team members and other departments to ensure a seamless patient experience.

Relay messages accurately and in a timely manner.

Schedule and confirm appointments for patients needing Respiratory services.

Assist patients in completing necessary paperwork and forms.

Verify patient insurance information and eligibility for Respiratory services.

 

Required Skills: 

High school diploma or equivalent; additional education or certification in office administration or medical office management is a plus.

Previous experience in a medical office, hospital, or CPAP/Respiratory setting is preferred.

Strong customer service and communication skills.

Proficient in Microsoft Office Suite and experience with electronic medical records (EMR) systems.

Excellent organizational and multitasking abilities.

Ability to handle sensitive information with confidentiality and professionalism.

Positive attitude and a team player mindset.

Ability to sit, stand, and walk for extended periods.

Ability to lift and move office supplies and equipment as needed.

 

Medical Office Receptionist Details: 

Schedule: Full time, Monday - Friday, 8:00an - 5:00pm

Pay Rate: $20.00/hr

Start Date: ASAP

 

Medical Office Receptionist Benefits:

Health and prescription coverage (while on assignment through Bonney Staffing)

Benefits offered by the employer once hired permanently

Ask us about our $$Referral Bonus Program$$

 

If you believe you are a qualified candidate for our Medical Office Receptionist role please apply or contact us today