Job Description
As a Patient Access Coordinator, you will work closely with 2-3 different EMR systems to manage patient check-ins and check-outs, verify date of birth and insurance, collect payments, create appointments, and contact patients for rescheduling or 'no-shows'. You will also be responsible for sending out dictated letters from doctors to patients via email.
ResponsibilitiesWork with 2-3 different EMR systems.Check in and check out patients.Verify date of birth and insurance.Collect payments (credit card/check).Create appointments for patients checking out.Contact patients for 'no-shows' or rescheduling appointments.Send out dictated letters from doctors via email to patients.Qualifications 6+ months of medical office experience (medical receptionist, front desk medical assistant, etc.)High level of customer service skills.Experience working in an environment with 60+ patients per day.Bilingual preferredProficiency in computer skills.Data entry and front desk experience.Additional Skills & QualificationsExcellent customer service skills.Strong communication skills.Adaptability.Professionalism in interactions with patients and providers.Reliability.Basic mathematical skills.Experience working with multiple applications (email, EMR, instant messenger).Confidence and strong interpersonal skills.Multi-tasking abilities.Eagerness to learn.High volume of patient care.Easy-going and friendly demeanor.CompassionateWork Environment
The work environment is highly collaborative, working alongside other patient access coordinators and directly with physicians. This role requires availability from Monday to Friday, 6:00 AM to 6:30 PM. Some overtime is expected. The dress code includes navy blue scrubs and tennis shoes.
Pay and BenefitsThe pay range for this position is $16.00 - $16.00
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & InclusionAt Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our peopleThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.