**Employment Type:** Full time **Shift:** Day Shift **Description:** Saint Francis Hospital, a member of Trinity Health Mid-Atlantic, is looking for a Full-time Medical Receptionist to join the team in our Family Practice! Location: 2002 Foulk Road, Suite D, Wilmington DE 19810 The receptionist supports the practice manager and physicians in fulfilling the mission of St. Francis. The receptionist assists the practice manager and physicians in maintaining a patient / customer focus, supports the delivery of highest quality care, shares a passion for patient and customer centered care, and assists in meeting or exceeding patient satisfaction and financial and operational targets. **Responsibilities Include:** + Schedules appointments and status appointment via NextGen. + Scans patient medical records and send messages to the appropriate staff member via Allscripts. + Enters daily office charges via NextGen. + Verifies insurances via Navinet, DMAP and Passport. + Schedules imaging studies via Cerner EMR. + Collects / post co-payments, paid on balances and surgical payments via NextGen. + Correct claim edits via NextGen. + Verifies, copies front and back of insurance card. + Performs reconciliation duties. + Maintains up to date knowledge of insurance requirements pertinent to patient service and billing procedures. + Achieves proficiency in automated systems: Navinet, Telecheck and telephone inquiry systems. + Complies with yearly education requirements including HIPPA, OSHA and Safety. + Assumes short term responsibilities outside normal duties. + Promptly and politely answers phones. + Triage calls to the appropriate person via Allscripts. + Retrieves voice mail messages from call service center. + Takes accurate and detail messages. + Produces end of day front end reports. **Minimum Qualifications** : + High School Diploma required + ICD-9 and CPT coding experience + Knowledge of medical terminology + Bilingual (English/Spanish) preferred + Must possess good communication and customer service skills. + Will be scheduling appointments, taking accurate and concise messages as well as checking patients in and out. **We offer a competitive salary and comprehensive benefits including:** + Medical, Dental, & Vision Coverage (Effective First day of Hire) + Retirement Savings Program + Paid Time Off + Tuition Reimbursement + Free Parking + And more! **Our Commitment to Diversity and Inclusion** Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran