Salary: 16.26-24.40 USD Facility: Trinity Ortho Williamsville Shift: Shift 1 Status: Full Time FTE: 1.066667 Bargaining Unit: Trinity Medical Exempt from Overtime: Exempt: No Work Schedule: Days Hours: 7a - 4pm Summary: : The Medical Receptionist is under the direct supervision of the office manager or practice administrator to optimize patient experience by performing a number of duties, including greeting patients, scheduling patients, bookkeeping, answering and routing calls, accepting payments, and maintaining patient accounts. May take direction from team lead as appropriate. Responsibilities: EDUCATION + High School diploma or GED required EXPERIENCE + Preferred one (1) year experience working within a health care setting in which the primary responsibilities involved the completion of clerical, general office, patient accounting and reception oriented tasks KNOWLEDGE, SKILL AND ABILITY + Strong customer service and telephone skills + General knowledge of medical insurance, health maintenance organizations and other health care related topics + General knowledge of medical office procedures and terminology including ICD-10 and CPT coding. + Proficient in computer skills, including the use of a computer (keyboarding and the mouse), Microsoft Word and email + Desire and skill to meet the needs of the patient + Possesses organization, communication (written and verbal) and time management skills + Ability to prioritize work responsibilities and maintain composure while working under demanding conditions which may involve supporting multiple objectives. Can adapt to changing circumstances. + Possesses basic mathematical and analytical abilities + Working knowledge of Electronic Health Record (EHR) + Highly motivated and willing to contribute skills and ideas for the overall improvement of the department + Knowledge of Patient Centered Medical Home, with MIPS, HEDIS requirements preferred (Primary Care) WORKING CONDITIONS: ENVIRONMENT + Ability to travel to and work at other Trinity Medical facilities and/or physician practice offices + Normal heat, light space, and safe working environment; typical of most office jobs. + Intermittent exposure to a few unpleasant physical conditions. REQNUMBER: 30115