Job Title: Medical Records
Job Description

The Medical Records position involves managing and coordinating the storage of all medical records across the company's platform, including paper records, legacy electronic medical record systems, and current EMRs. You will work closely with clinic staff to process requests for patient health information, ensuring compliance with legal standards and patient authorization. This role also includes clerical functions such as answering phone calls, copying, and faxing.

ResponsibilitiesCoordinate the storage of all medical records, including paper records, legacy electronic medical record systems, and current EMRs.Work with clinic staff to identify the type of request for release of patient health information.Review and ensure correct patient health information is provided, raising concerns about highly sensitive information with the legal department.Certify requests for patient health information to ensure compliance with standards and patient authorization.Contact patients and/or other relevant third parties to obtain appropriate authorizations.Process requests for release of health information and verify the accuracy and appropriateness of scanned documents and health information provided.Ensure all releases of information comply with the request, authorization, company policies, and State and Federal/HIPAA regulations.Work with the billing department to obtain relevant billing data.Retrieve health information records/documents from various departments and clinic areas and deliver/forward them to appropriate areas as needed.Serve as a resource in answering patient, provider, and employee questions/concerns relating to requests for health information.Perform clerical functions such as answering telephone calls, copying, faxing, and other assigned duties.Essential SkillsExperience with Electronic Medical Records (EMR)Knowledge of HIPAA regulationsExperience in medical records managementStrong customer service skillsData entry proficiencyExperience with scanning documentsExperience in a call center environmentPatient service skillsExperience with EPIC softwareAdditional Skills & QualificationsPrevious healthcare experience, such as MA, CNA, PSRWork Environment

The work schedule is flexible with shifts from 8 a.m. to 4:30 p.m. or 7:30 a.m. to 4 p.m., allowing you to pick the shift that works best for you. Once fully trained, approximately 6 months, this role could transition into a hybrid position.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.