Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
As part of the Telecare family, La Casa Mental Health Rehabilitation Center (MHRC) is a 192-bed program providing assistance to adults 18 and older.
Shifts Available:
Full Time; AM 8:00 am - 4:30 pm; Monday - Friday
Expected starting wage is $17.91. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
STATEMENT OF PURPOSE
We exist to help people with mental impairments realize their full potential.
MISSION STATEMENT
Telecare will deliver and manage excellent services and systems of care for persons with serious mental illness.
POSITION OBJECTIVE
The Medical Records Clerk provides support to the Medical Records Technician by monitoring and maintaining the health records of clients. They assure accuracy, completion and timeliness of documentation in the medical records.
QUALIFICATIONS
One (1) year of medical records experience preferred. A high school diploma or a G.E.D. equivalent is required. Necessary skills include knowledge of medical terminology, good organizational skills, ability to operate copiers, as well as basic computer skills, and typing proficiency. The ability to read, write, speak English is essential as is the willingness to work with mentally disabled persons. Applicant must receive clearance from the Department of Justice.
KEY RESULT AREAS
MISSION, VALUES AND BELIEFS
Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with residents, the public and other staff members.QUALITY AND QUANTITY OF WORK
Performs tasks correctly and according to policies and procedures. Completes routine audits of medical records Assembles and breaks down medical records prior to admissions and following discharges Assists with data entering of client information into Telecare and County databases. Assists in completing month-end reports Interfaces with ancillary providers in providing client “face sheet” information Assists with orientation of new Ward Clerks Responds to outside agencies with requests for medical records. If necessary, assists ward clerks in the reporting of accurate daily census information.TEAM MEMBER PARTICIPATION
Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions.JUDGMENT, DECISION MAKING AND INITIATIVE
Demonstrates knowledge and proper use of equipment and supplies. Demonstrates good judgment, decision making, and initiative at performing daily tasks. Strictly follows patient confidentiality laws.RELATIONSHIPS WITH OTHERS
Demonstrates a good rapport and cooperative working relationships with all members of the team; responds to co-workers with concern and promotes group morale.QUALITY IMPROVEMENT
Continually focuses on assigned tasks and seeks and implements improvements as necessary. Understands and demonstrates the safety program in all activities.CUSTOMER AND COMMUNITY RELATIONS
Demonstrates a knowledge of Telecare’s customers including clients/residents, families and governmental agencies in all interactions and conduct. Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community.PLANNING AND TIME UTILIZATION
Completes and follows through with tasks and assignments, meeting expected deadlines.ATTENDANCE AND RELIABILITY
Understands and demonstrates knowledge of all policies associated with attendance.PROFESSIONAL DEVELOPMENT
Attends all assigned in‑service education classes.PHYSICAL REQUIREMENTS
Duties and responsibilities may be added, deletes and/or changed at the discretion of management.
POSITION PHYSICAL REQUIREMENTS
ACTIVITY
(Hours per day)
NEVER
0 hours
OCCASIONALLY
up to 3 hours
FREQUENTLY
3 - 6 HOURS
CONSTANTLY
6 - 8+ HOURS
Sitting
X
Walking
X
Standing
X
Bending (neck)
X
Bending (waist)
X
Squatting
X
Climbing
X
Kneeling
X
Crawling
X
Twisting (neck)
X
Twisting (waist)
X
Hand Use: Dominant hand Right--- Left---
Is repetitive use of hand required? YES
X
Simple Grasping (right hand)
X
Simple Grasping (left hand)
X
Power Grasping (right hand)
X
Power Grasping (left hand)
X
Fine Manipulation (right hand)
X
Fine Manipulation (left hand)
X
Pushing & Pulling (right hand)
X
Pushing and Pulling (left hand)
X
Reaching (above shoulder level)
X
Reaching (below shoulder level)
X
LIFTING
CARRYING
Never
0 hrs.
Occasionally
up to 3 hrs.
Frequently
3 - 6 hrs.
Constantly
6 - 8+ hrs.
Never
0 hrs.
Occasionally
up to 3 hrs.
Frequently
3 -6 hrs.
Constantly
6 - 8+ hrs.
0-10 lbs.
X
X
11-25 lbs.
X
X
26-50 lbs.
X
X
51-75 lbs.
X
X
76-100 lbs.
X
X
100+ lbs.
X
X
OTHER JOB REQUIREMENTS
YES
NO
a.
Driving cars, trucks, forklifts, and other equipment?
X
b.
Working around equipment and machinery?
X
Computer, office equipment
c.
Walking on uneven ground?
X
d.
Exposure to excessive noise?
X
e.
Exposure to extremes of temperature, humidity or wetness?
X
f.
Exposure to dust, gas, fumes, or chemicals?
X
g.
Working at heights?
X
h.
Operation of foot controls or repetitive foot movement?
X
i.
Use of special visual or auditory protective equipment?
X
j.
Working with bio-hazards such as: blood borne pathogens,
X
sewage, hospital waste, etc.
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
EOE AA M/F/V/Disability