**Employment Type:** Full time **Shift:** **Description:** **Medical Records Specialist** **In person job in Des Moines** **Mercy One Home Care located in Des Moines (a Trinity Health Company) is seeking a Medical Records Specialist** **Join our Team with Day 1 Benefits!** **Position Overview:** As a Medical Record Specialist, you'll play a key role in managing essential billing documentation, ensuring everything meets industry regulations like HCFA, MCC, and JCAHO. Your main tasks will involve processing back-end documentation, tracking timelines, and resolving billing issues. **What You’ll Do and need:** + Great customer service (will be primary representative of our agency to patients, staff, referral sources, etc. But also, good service when dealing with internal staff) + Comfortable on the phone. Will be primary back up to our receptionist for inbound calls and will need to make outbound calls regarding outstanding paperwork. + A good attitude and willingness to jump in and help where needed. + Ability to learn new computer systems (no need to come in with HCHB/Worldview/EPIC experience, but computer literacy is necessary). + Detail orientated, able to handle conflicting priorities (though there will be plenty of available support in learning to navigate that) **What You’ll Need:** + A commitment to supporting Trinity Health’s mission, vision, and values. + A high school diploma or GED (business courses or an associate degree preferred). + 1-2 years of experience in medical billing or a related office setting. + Strong analytical, organizational, and communication skills. + Ability to prioritize tasks, meet deadlines, and adapt to a fast-paced environment. **Why You’ll Love Working Here:** + Medical, dental, and vision insurance with **day one coverage** . + Short and long-term disability. + 403b retirement plan with matching contributions. + Generous paid time off, plus 7 paid holidays. + Comprehensive orientation and ongoing support. + Tuition reimbursement up to $5,250 a year. **About Us:** MercyOne Home Care and Hospice, part of Trinity Health in Des Moines, Iowa, provides compassionate, exceptional care directly in the homes of our patients. Join us and make a difference in your community! **Ready to Apply?** Apply now and be part of a team dedicated to quality care! **Our Commitment to Diversity and Inclusion** Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran