**Hours of Work :** 8am-4:30pm **Days Of Week :** Monday-Friday **Work Shift :** **Job Description :** Your Job: The Medical Record Specialist will be responsible for a variety of duties which may include, but not limited to, the completion of birth certificates, chart preparation, scanning, document indexing, analysis, mail distribution and release of information function. Your Requirements: • High School Graduate or equivalent • Type 30 wpm accurately • Computer knowledge and/or experience • Must be able to lift and/or carry up to 20 pounds Your Job Responsibilities: • Comply with the standard deadlines for requests with a 3-day turnaround at a maximum for customer requests from date of receipt to completion date to include burning CD and/or film upon request (CBS, Prime, Internal Auditor, Denial Management, ADR's, MyChart customer service.) • Comply with standard deadlines for multiple requests with a 30-day turnaround at a maximum for customer requests from date of receipt to completion date to include burning CD and/or film upon request (Disability, External Auditor). • Picks up and distributes mail to appropriate individuals and/or areas. • Logs requests timely to assure a status update is readily accessible. • Answers telephone calls in a pleasant voice tone and identifies department, individual name and ask how to assist the caller (handling a request, accepting and forwarding message accurately). Provides prompt return calls to customers leaving messages (with questions or status checks). • Assures patient confidentiality of each patient's medical record (HIPAA compliant with patient identification being accurate whenever released for any purpose) Attentive to details and does a thorough review of what is being requested to what is being released. • Greets and directs all walk-in customers in a professional and courteous manner. • Comply with standard deadlines for multiple requests with a 2-day turnaround at a maximum for healthcare customer requests from date of receipt to completion date to include burning CD and/or film upon request (Physician's office, Hospital, Clinics). • Reporting productivity weekly (utilized for payroll and staff needs). • Other duties as assigned. Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by _Modern Healthcare_ , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned: + Magnet® designations for Methodist Dallas, Methodist Charlton, Methodist Mansfield, and Methodist Richardson Medical Centers + 150 Top Places to Work in Healthcare by _Becker’s Hospital Review_ , 2023 + Top 10 Military Friendly® Employer, Gold Designation, 2023 + Top 10 Military Spouse Friendly® Employer, 2023 Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by _Modern Healthcare_ , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned: + Magnet® designations for Methodist Dallas, Methodist Charlton, Methodist Mansfield, and Methodist Richardson Medical Centers + 150 Top Places to Work in Healthcare by _Becker’s Hospital Review_ , 2023 + Top 10 Military Friendly® Employer, Gold Designation, 2023 + Top 10 Military Spouse Friendly® Employer, 2023 Equal Opportunity Employer It is the policy of Methodist Health System (MHS) to select, develop, and promote employees based on individual ability and job performance. It has been, and will continue to be, the policy of MHS to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, religion, national origin, age, sex, sexual orientation, gender expression, disability, marital status, genetic information or ancestry. This policy affects decisions including, but not limited to, an employee’s compensation, benefits, terms and conditions of employment, opportunities for promotion, training, development, transfer all other privileges of employment. MHS is committed to maintain a working environment free of intimidation, workplace discrimination and harassment. Retaliation or attempted retaliatory behavior that occurs as a result of an employee’s exercise of their rights under this policy or any other statutorily protected right is strictly prohibited and will be grounds for disciplinary action.