Job Title: Medical Review
Job Description

Summarized Purpose: Provides high quality customer service to client customers including consumers, health care professionals (HCPs), and client personnel. Documents interactions according to PPD and client guidelines. Identifies adverse events (AEs) and product complaints (PCs). Processes fulfillment (e.g., mail, fax, e-mail) and performs administrative responsibilities as needed. Essential Functions: • Provides high quality customer service to client customers including consumers, HCPs, and client personnel. • Documents interactions according to PPD and client guidelines. Identifies AEs events and PCs. • Maintains knowledge of policies and procedures including client products, SOPs, protocols, GCPs, and all applicable regulatory requirements. • Processes medical information requests (e.g., fulfillment) via e-mail, fax, and regular mail. • Performs line checks and system verifications, and generates reports. • Performs other duties as assigned.

Hard SkillsExcellent organizational skillsStrong attention to detailAbility to handle multiple tasksEffective verbal and written communication skillsExcellent problem solving skillsExcellent language skills (comprehension, speaking, reading, and writing); Fluency skills in a second language may be requiredExcellent computer and keyboarding skillsTime management skillsSoft SkillsExcellent interpersonal skillsAbility to work in a team environment and/or independently as neededDemonstrated confidence and initiativeFlexibilityJob Type

This is a contract position with a duration of 18 Weekly.

Work Site

This is a hybrid position requiring some days on-site in Morrisville, North Carolina and some days remote.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.