A top hospital system and healthcare provider in San Diego is looking for an Medical Scheduler to join their Diagnostic Imaging/Radiology team. This person will be working onsite in an administrative office. The Medical Scheduler will sit in an inbound/outbound call center environment, coordinating and scheduling patients' medical appointments, transfer calls appropriately, and compose emails to provide general information prior to appointments. He/She will primarily be responsible for manually scheduling radiology appointments using Epic.

Some responsibilities of the Medical Scheduler, Diagnostic Imaging will include, but are not limited to:
- Operates in a high volume, high structured Scheduling/Appointment Center environment by constantly responding to incoming calls and placing outbound calls to manually schedule members for imaging appointments.
- Schedules members for appointments by coordinating patients, facilities, pertinent departments, and physicians/health care providers. All done through Radiant (program within Epic)
- Determines the type of appointment requested or needed, reviews scheduling mix of various technicians/providers, and then makes appointment utilizing appropriate guidelines.
- Determines if calls are urgent or emergent by listening to the member, following established guidelines and then transferring the call to the appropriate department for immediate resolution.

DAILY SHIFT/SCHEDULE:
- Monday to Friday
- 8:15am - 5:00pm PST


IMPORTANT TO NOTE:
- While this is a contract, this is one of the top healthcare providers in the country, so this is a great opportunity to earn a long term career with this employer
- This employer pays very competitively in relation to the market and provides amazing benefits to their full time employees.
- There is a high likelihood of extensions and even potential for permanent conversion in this role pending performance

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