Description We are seeking a dedicated and detail-oriented Medical Scheduler to join a busy healthcare team in Santa Monica, CA. This is a temporary-to-hire position that provides an excellent opportunity to grow within a well-established medical organization. The ideal candidate brings strong organizational skills, a customer-focused approach, and experience in a medical setting. Responsibilities + Coordinate and schedule patient appointments, ensuring adherence to provider availability and patient needs. + Manage and maintain appointment calendars for providers and clinics, ensuring optimal schedule efficiency. + Confirm appointments and handle rescheduling or cancellations as needed. + Communicate with patients, healthcare providers, and insurance companies to gather accurate and necessary information. + Collect and verify patient insurance details, demographic data, and authorization/referral documents. + Ensure compliance with HIPAA guidelines and office confidentiality standards. + Handle inbound and outbound calls professionally and with a patient-centered attitude. + Utilize electronic medical records (EMR) systems (e.g., Epic, Cerner) to input and retrieve patient and scheduling data accurately. + Collaborate with clinical and administrative teams to manage patient flow and resolve scheduling conflicts. + Address inquiries quickly while providing outstanding customer service with empathy and professionalism. + Perform additional administrative tasks as assigned to support daily clinic operations. Skills and Qualifications + Required: + Proven experience as a medical scheduler or similar role in a healthcare setting. + Proficiency using electronic medical records (EMR) systems such as Epic, Cerner, or comparable programs (Source: Healthcare SG25). + Strong organizational skills and attention to detail. + Professional phone etiquette and the ability to handle high call volume. + Excellent communication and interpersonal skills. + Knowledge of healthcare terminology, insurance processes, and HIPAA compliance. + Preferred: + Certified Professional Coder (CPC) or other relevant certifications (Source: Healthcare SG25). + Bilingual abilities to support a diverse patient population. + Familiarity with Workday or other workforce management systems. Requirements Skills and Qualifications + Proven experience as a medical scheduler or similar role in a healthcare setting. + Proficiency using electronic medical records (EMR) systems such as Epic, Cerner, or comparable programs (Source: Healthcare SG25). + Strong organizational skills and attention to detail. + Professional phone etiquette and the ability to handle high call volume. + Excellent communication and interpersonal skills. + Knowledge of healthcare terminology, insurance processes, and HIPAA compliance. TalentMatch® ­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .