Welcome page Returning Candidate? Log back in! Medical Scheduler II - Central Scheduling - FT/Days Posted Date 8 hours ago(5/9/2024 4:00 PM) Job ID 2024-48986 Job Category Patient Access/Central Scheduling Job Type Full-Time Shift First Shift Department 934093 - CENTRAL SCHEDULING FTE 80 Hours Per Pay Period/FTE 1.0 FTE 80 Hours Per Pay Period/FTE 1.0 Overview

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

 

Department Overview

Kettering Health Miamisburg  

Serving the residents of Warren, Butler, and Southern Montgomery counties for over 40 years.Kettering Health Miamisburg, formerly Sycamore Medical Center, is a full-service hospital located minutes west of the Dayton Mall on Miamisburg-Centerville Road off I-75 in Miamisburg, Ohio. The cornerstone services for KH Miamisburg have been Bariatric surgeries and Orthopedic care.  Expanded services include emergency care, sleep center, mammography, breast MRI, cardiac catheterization lab, wound center and DEXA scanning.  142 bed facilityAwarded with 100 Top Hospital by IBM Watson Health for the 10th time in 2019.In 2020, KH Miamisburg received an “A” from the Leapfrog Group, a national patient safety watchdog, ranking among the safest hospitals in the United States.Accredited by the American College of Emergency Physicians as a Level 3 Geriatric Emergency Department.KH Miamisburg received several awards from Healthgrades: Outstanding Patient Experience Award (2017-2019)America’s 100 Best Hospitals for Prostate Surgery Award (2020)Joint Replacement Excellence Award (2020) Responsibilities & Requirements

Knowledge and Skills Required:

Demonstrates through behavior Kettering Health’s mission, vision, and service standards as outline in the organization’s training.Exceeds competence and uses critical thinking skills promptly to resolve consumer inquiries within the assigned functional area.Adheres to all established workflows, scripting, and department greetings.Creates an exceptional customer experience by setting proper expectations and consistently following through with end-users.Continuously achieves key department performance objectives such as quality assurance and productivity. Handles sensitive matters courteously and with professionalism. When appropriate, can escalate to leadership for proper awareness and/or resolution.Demonstrates consistent and punctual attendance. Upholds high energy and positive attitude, even when under pressure. Adapts quickly to change and balances multiple priorities in a fast paces environment.Thoroughly documents all interactions and consistently update consumer records in relevant technology system. Exhibits a desire to continuously learn, improve service delivery, and work in a team environment. Ability to schedule for multiple department/service areas in all hospital/ outpatient departmentsAbility to schedule various testing including but not limited to procedural scheduling including anesthesia cases. Perform other duties as assigned by department leaders.

 

Qualifications and Experience:

High School Completion or equivalentPrevious clerical / physician office trainingEpic/EMR 1 Year experienceMedical TerminologyComputer Literate with strong knowledge of Microsoft Office productsAbility to function in a fast-paced call center environment. While maintaining a respectful, caring, and professional manner.Previous registration or scheduling experience preferred.Excellent written and verbal communication skills Options Apply Today!ApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Need help finding the right job? We can recommend jobs specifically for you! Click here to get started. Application FAQs

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