Company: Oak Street Health

Title: Float Clinical Informatics Specialist/Medical Assistant, Care Services 

Oak Street Health is a rapidly growing company of primary care centers for adults on Medicare in medically-underserved communities where there is little to no quality healthcare. Oak Street's care is based on an entirely new model that is based on value for its patients, not on volume of services. The company is accountable for its patients' health, spending more than twice as long with its patients and taking on the risks and costs of their care. For more information, visit http://www.oakstreethealth.com.

Role Description

Oak Street Health takes a team-based approach to providing outstanding patient care. Our Care Teams build individual relationships across a panel of patients. The Care Team is responsible for delivering excellent, high-touch, primary care, and coordinating the care of our patients throughout the healthcare delivery system.

Medical Assistant/Scribes (Clinical Informatics Specialists) are an important addition to our Care Teams. High levels of flexibility, energy, attention to detail, and problem solving are required to be successful. The goal of this position is to be available as a substitute Medical Assistant, Scribe or combination when one is unavailable. As a Scribe, you will be the personal data assistant to the provider. This means you handle informatics responsibilities for providers during patient visits in our centers. You will be expected to build relationships with Oak Street Health members. As a Medical Assistant, you will work closely and collaboratively with your teammates to greet and room Oak Street Health patients. You will be expected to assist in assessing member's health conditions, including performing routine diagnostic testing during appointments. As a floating position, you will also build a knowledge base of best practices across clinics and actively share them with teams. 

Responsibilities:

Greeting and rooming patients

Taking vital signs

Collecting blood by venipuncture, and ensuring correct collection of blood specimens

Managing medical supplies

Ensuring the care space is clean and safe

Observing and recording patient encounters/examinations

Documenting patient information, history, and diagnoses

Assisting in medical management

Documenting medical decision making

Consultation with the care team and other providers on patient needs

Other duties as assigned

The Float Scribe/MA will report to the Director of Care Services.  

What we're looking for

We're looking for motivated, experienced Certified Medical Assistants with:

CPR Certification required

2-5 years in a Medical Assistant role preferred

At least 1 year of direct scribe experience preferred 

Medical Assistant certification or registration required

2 or more years of experience working with geriatric patients preferred

Phlebotomy Technician Certification preferred

Access to a vehicle daily (floating position across a few centers)- gas is reimbursed

EMR experience required

Familiarity with Quest Diagnostics procedures and computer-based lab system preferred

Strong communication skills and customer service orientation

Demonstrates problem-solving skills, accountability, and a flexible, positive attitude

US work authorization

Someone who embodies being 'Oaky'. What it means to be OAKY:

Creating an unmatched patient experience

Driving clinical excellence

Taking ownership and driving for results

Being scrappy

Radiating positive energy

Assuming good intentions

Why Oak Street?

Oak Street Health offers our coworkers advantages that can't be found in other clinical workplaces, including:

Generous benefits, including paid vacation/sick time, retirement options, as well as health, vision and dental benefits

Brand new, beautiful working environment

Supportive and fun culture

High levels of responsibility and rapid advancement

Opportunity to be at the forefront of a revolution in healthcare

Why does Oak Street Health offer all of these benefits? Because we know what it takes to deliver the highest level of care, and our team deserves the best resources to succeed and enjoy their work. In return, we expect the best out of co-workers.

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers