Job Summary: Position Summary: Perform administrative and secretarial duties related to patient registration and check in/out, utilizing clinic policies and procedures. Position reports to the Upstate University Medicine Medical Office Supervisor. Duties and Responsibilities: Greet patients with care at check-in through kiosk or reception areas; Compile medical charts, reports and correspondence, and review/scrub appointment records prior to patients scheduled appointments; Collect payments from patients; Provide forms as required by specialty for the patient and assists with completion; Uses professional and effective phone skills, providing answers in a timely manner; Schedule and/or reschedule appointments through electronic medical record; Scanning duties, as assigned; Willingly provide support to other staff as needed to prevent backlog and maintain even work-loads; Obtain insurance eligibility verifications through via Carrier websites; Obtain authorizations and referrals from insurance companies; Assist patients with questions or concerns related to their current or future appointments, forms, etc.; Follow patient satisfaction and compliant policies and procedures; Assist with reception area and workspace maintenance and cleaning; and Perform all other duties as assigned. Minimum Qualifications: High school or equivalent and two years of directly related medical secretary/office experience. Will consider equivalent combination of education and experience. Preferred Qualifications: Experience with electronic medical records preferred Epic EMR experience preferred Work Days: M-F 8am - 430pm with potential for evenings and weekends in the future Message to Applicants: Part time candidates may select a 24 or 32 hour position. Will also consider a full time position for the right candidate. Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays. G3: $16.00 - $25.88 Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations. Recruitment Office: MedBest Medical Management