GENERAL SUMMARY:

Under direct supervision from a leader on the Leadership Salary Plan grade up to and including M07, provides medical operations support to appropriate clinical department(s) utilizing knowledge of medical terminology and procedures in a hospital, clinic or laboratory environment and conducts special projects as defined and assigned by department(s).

EDUCATION REQUIRED:

·       Requires a high school diploma or G.E.D. equivalent.

EXPERIENCE REQUIRED:

·       One (1) year of experience within a medical office setting preferred.

·       Literacy and experience working with Microsoft Software Programs required.

·       Previous experience scheduling appointments/maintaining calendars preferred.

·       Interpersonal skills necessary in order to communicate effectively with callers and visitors and provide information requiring ordinary courtesy and tact.

·       Ability to distribute departmental mail and other materials.

·       Familiarity with medical terminology.

Additional Information Organization: Henry Ford Medical Group Department: HFCI-Supportive Oncology Svcs Shift: Day Job Union Code: Not Applicable