GENERAL SUMMARY:

Under direct supervision from a leader on the Leadership Salary Plan grade up to and including M07, provides medical operations support to appropriate clinical department(s) utilizing knowledge of medical terminology and procedures in a hospital, clinic or laboratory environment and conducts special projects as defined and assigned by department(s). 

EDUCATION/EXPERIENCE REQUIRED:

Requires a high school diploma or G.E.D. equivalent. One (1) year of experience within a medical office setting preferred. Literacy and experience working with Microsoft Software Programs required.  Previous experience scheduling appointments/maintaining calendars preferred. Interpersonal skills necessary in order to communicate effectively with callers and visitors, and provide information requiring ordinary courtesy and tact. Ability to distribute departmental mail and other materials. Familiarity with medical terminology. Additional Information Organization: Henry Ford Medical Group Department: Gastro Procedure - Main Shift: Day Job Union Code: Not Applicable