Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

Responsibilities

We are currently seeking a dedicated, highly skilled, and experienced Medical Secretary to join our prestigious clinic located in Central London. As a Medical Secretary, you will play a crucial role in providing exceptional support to patients and physicians, ensuring a smooth and efficient clinic operation. This is a fantastic opportunity for somebody looking to expand their responsibilities and contribute to a dynamic and thriving team, with a passion for delivering excellent service. 

Manage all aspects of medical secretarial duties and effective clinic management support to include:

Consultants’ schedule and appointments Handling patient enquiries and correspondenceHandling enquiries from referrers, hospitals, and other healthcare practisesPreparing and managing medical reports and lettersMaintaining accurate and up-to-date patient recordsLiaise with patients, consultants, and other clinic users, providing exceptional customer supportCollaborate with consultants to ensure timely delivery of test results and handle correspondence requiring attention.Perform additional administrative tasks such as filing, scanning, and posting letters.Identifying areas for practice improvement and efficiencyAssisting in the implementation of new technologies and processes

Qualifications

Proven experience as a medical secretary, preferably in cardiology or general practiceProficiency in MS Office Suite, experience in Cerner and Meddbase would be an advantageExcellent communication skills, both written and verbalAttention to detail, ability to maintain confidentiality, and handle sensitive information discreetlyExcellent organisational and time management skillsAbility to work independently and as part of a teamHigh attention to detailA caring and sympathetic approach towards patients and colleagues Flexibility and a willingness to contribute beyond the core responsibilities of the roleKnowledge of Arabic language would be a plus

Exemption Status

Nonexempt

Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended.

Schedule

Full Time

Hours/Pay Period

Full Time

International Assignment

Yes

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Affirmative Action and Equal Opportunity Employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Recruiter

Melissa Benning