Company Overview The Enlyte Family of Businesses Mitchell | Genex | Coventry Enlyte is the parent brand of Mitchell, Genex and Coventry, an organization unlike any other in the Property & Casualty industry, bringing together three great businesses with a shared vision of using technology innovation, clinical services and network solutions to help our customers and the people they serve. Our suite of products and services enable our employees to help people recover from challenging life events, while providing opportunities for meaningful impact and career growth. Job Description This position is full-time on-site in Tucson, Arizona The Medical Services Support 4 is responsible for providing quality customer service on a timely basis and interacting with clients to ensure services are accurately scheduled. Responsible for communication and documentation between a wide customer base to include but not limited to, Insurance Carriers, Provider Offices, Attorney Offices, Vendors, Auto Liability Members, and Injured Workers/Claimant. Responsible for scheduling some or all of the following services: home health, transportation/translation, durable medical equipment, home/vehicle modifications, STIM units and supplies, wound care or incontinence supplies. Supports supervisors and manager with escalations, quotes, reports, meetings, and training. Qualifications Minimum Education: High School diploma or GED equivalent Required Skills and Experience: 3-5 years of customer service experience Microsoft Office Suite and personal computer literacy/competency Professional oral and written communication skills Desired Skills and Experience: Data entry experience Interpersonal and customer service skills Team-oriented with an ability to prioritize on-going tasks. Problem-solving and strong analytical skills Attention to detail Strong organizational skills Any experience in healthcare, insurance, or workers compensation Excellent time management skills Ability to function well in a high-paced and at times stressful deadlines Knowledge in workers compensation and auto liability insurance Benefits We’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $18.00 - $25.00 hourly, and will be based on a number of additional factors including skills, experience, and education. The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles #LI-AP1 #COV