**Overview** **Medical Support Assistant -** **GS-0679-05** **- Ft Bliss** Located in El Paso, TX, Fort Bliss is home to the 1 st Armored Division. We are a FORSCOM installation comprised of other commands: MEDCOM, JTF-NORTH, TRADOC, USAR, and other elements. Fort Bliss is comprised of approximately 1.12 million acres of land in Texas and New México. The Main Cantonment Area of Fort Bliss is located adjacent to El Paso, Texas. El Paso is a jewel in the desert. Nestled between the rugged Franklin Mountains and the historic Rio Grande, this border community combines the advantages of a major city with the charm of a modern western town. El Paso is a major transportation hub with abundant cultural and entertainment opportunities. El Paso has a low crime rate and an extremely favorable cost-of-living index. Seven in ten El Pasoans are bilingual in English and Spanish. Working for the Department of Defense comes with an abundance of benefits and perks to include competitive compensation packages, paid-time off, medical benefits, student loan repayments, and retirement package with Thrift Savings Plan to include matching employer contributions. For more information, please visit the following link: https://www.usajobs.gov/Help/working-in-government/benefits/ **Responsibilities** + Enter, manipulate, and/or retrieve information and data from the automated system assigned clinical areas. Maintain individual surgical scheduling books and data base. + Receive patient information to schedule pre-op and post-op appointments, effectively maximizing operating room utilization and efficiency. + Maintain and monitor patient appointment schedules for the unit/clinic. + Record and relay messages and/or redirect calls as necessary. Refer urgent messages and patient results for immediate actions to patient surgeon, head nurse, or on call surgeon of the day. + Maintain all patients' records both electronic and paper according to regulation ensuring each entry contains proper patient and health care provider identification. + Responsible for the clerical duties inherent in the admission, care, and release/discharge of patients. **Conditions of Employment** + Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation. + A Personnel Security Investigation is required. + Selectees will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption. + This position is a Testing Designated Position subject to pre-employment screening and random drug testing. Selectees will be required to consent to participation in random drug urinalysis testing. + Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position. **Qualifications** **U.S Citizenship required** **Basic Requirement for Medical Support Assistant (Office Automation):** **Specialized Experience:** One year of specialized experience which includes performing clerical and/or receptionist duties such as receiving patients, scheduling appointments; maintaining charts, files, or records. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). **OR** **Education:** Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. **OR** **Combination of Education and Experience:** A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. **Proficiency Required:** This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5-minute sample with three or fewer errors. **Education:** **FOREIGN EDUCATION:** If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/ . Apply for this Job Online (https://careers-civilianmedicaljobs.icims.com/jobs/8494/medical-support-assistant-%28office-automation%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336268516) **Location** _US-TX-FT. BLISS_ **Job ID** _2025-8494_ **\# Positions** _1_ **Category** _Medical_ **Salary Range** _$40,332 - $52,426 per year_ **Recruitment Bonus** _No_ **Relocation Assistance** _No_ **Student Loan Repayment** _No_