**Description** **Introduction** Do you want to join an organization that invests in you as a Medical Transport Manager? At HCA Florida Lawnwood Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. **Benefits** HCA Florida Lawnwood Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: + Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. + Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. + Free counseling services and resources for emotional, physical and financial wellbeing + 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. + Referral services for child, elder and pet care, home and auto repair, event planning and more + Consumer discounts through Abenity and Consumer Discounts + Retirement readiness, rollover assistance services and preferred banking partnerships + Education assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) + Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards) **_Note: Eligibility for benefits may vary by location._** You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Medical Transport Manager like you to be a part of our team. The Manager of Ground Transportation Operations, based at HCA Florida Lawnwood Hospital, oversees the daily operations of the medical transport team. This role involves managing employees, deploying assets in alignment with the organization’s strategic goals, and upholding the highest standards of professionalism, service quality, and clinical excellence. The Manager will lead a team of clinicians, effectively problem-solve, and communicate with HCA hospitals, medical staff, administrators, department heads, and nursing teams under the guidance of the Medical Transportation Leadership team. This role is integral to driving team performance, fostering collaboration, and working closely with Medical Transport leadership to optimize service delivery, support volume growth, and enhance the overall experience for HCA customers. **DUTIES INCLUDE BUT ARE NOT LIMITED TO:** + Provide leadership, management and administration of all aspects of the interfacility medical transport department in order to ensure organizational mission and objectives are met + Develop relationships and processes that will enhance access to HCA facilities, services, physicians, and health care professionals + Hire and maintain appropriate staffing levels and utilization of personnel and ensure the highest quality of professional skill + Provide a structured means for policy and procedure development through regularly scheduled staff meetings allowing for continual evaluation, review, and update of standards, functions, goals, and objectives + Provides recommendations for outreach activities/initiatives and is involved in applicable outreach committees + Attend HCA Corporate Medical Transportation meetings and training + Promote HCA culture of excellence and quality service through teamwork, respectful communication, maintenance of a professional environment, partnership with those we serve, and anticipation of patient and customer needs + Manage capital/operational budget, strategic planning, customer relations, marketing, and outreach activities of the Medical Transportation team within the Patient Logistics Center + Manage and collaborate with facility and division leaders, all activities, changes and stakeholder relationships related to medical transportation + Consult with HCA Corporate and Division legal advisors on the interpretation and enforcement relevant regulations and laws pertinent to department functions + In conjunction with the Med Transport AVP, collect, correlate, analyze, and interpret operational, financial, and statistical data. Inform and advise appropriate members of the HCA Senior Management team of potential business opportunities + Assists with development of new programs/services + Demonstrate responsibility for the containment of costs through appropriate ordering of supplies, recovery of service charges, and conservation of supplies + Monitor department expenditures to ensure compliance with budget limits + Respond promptly to changes in workload, adjusting assignments as necessary to achieve optimal productivity and efficiency + Develop standards of performance, conduct annual performance evaluation, and initiate or make recommendations for HR actions + Provide leadership development to all staff for effective problem identification and resolution, and for efficient day-to-day operations + Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement + Other duties as assigned **KNOWLEDGE AND SKILLS** + Knowledge of the principles and practices of hospital and clinical operations and/or healthcare management + Knowledge of the principles and practices of interfacility emergency medical services operations and management. + Participative management style and an ability to work in a matrixed environment + Excellent interpersonal skills with an ability to work effectively with diverse groups of people, including but not limited to Corporate/Division leadership, HCA Patient Logistics Center leadership, staff from information technology and clinical backgrounds, physicians, and external vendors + Knowledge of and ability to operate relevant medical equipment + Obtain knowledge of state and national rules and regulations + Must be independent, driven, self-motivated, and passionate with an exceptional work ethic, executive presence, integrity and presentation skills, both oral and written + Knowledge of productivity, financial operations and reporting systems + Proficient in Microsoft Office applications, Internet searches, and relevant databases + Ability to work independently and under pressure to follow through on issues + Ability to communicate clearly and concisely, both verbally and in writing + Ability to establish and maintain long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations + Ability to work effectively with other employees and external parties **EDUCATION** + Associate’s degree in a health-related field preferred **CERTIFICATION OR LICENSURE** + EMT-P or RN licensure required HCA Healthcare (Corporate) (https://careers.hcahealthcare.com/pages/corporate) , based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled **resources and opportunities** to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and **career advancement opportunities** , every person has a solid foundation for success. Nashville is also home to our **Executive Development Program** , where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Good people beget good people."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Medical Transport Manager opening. Qualified candidates will be contacted for interviews. **Submit your resume today to join our community of caring!** We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.