Medical Workflow Manager, San Antonio, TX Job Details Job Location Vighter Corporate Office (HQs) - San Antonio, TX Position Type Full Time Education Level Bachelor's Degree Travel Percentage Up to 25% Job Shift Day Job Category Health Care Description Title: Medical Workflow Manager Location: San Antonio, TX Position Type:Full time (30-40+ hours/week), hourly. Education Level:High School Diploma or equivalent Job Category:Health Care Our Company Promise: We are committed to providing our Employees a stable work environment with equal opportunity for learning and personal growth. Vighter’s Mission is to provide efficient, fast, high quality healthcare staffing to our clients. Our Culture’s 5 key elements are crucial to the effectiveness of our employees in accomplishing our mission. These elements are: + Dependability + Integrity + Personability + Transparency + Responsiveness Creating and cultivating this Culture within the organization is our commitment to our employees. Above all, Vighter employees will be provided the same concern, respect, and caring attitude that they are expected to share externally with every Vighter Client and Customer. Summary : Vighter LLC is seeking a Medical Workflow Manager. The Medical Workflow Manager is responsible to implement and administer company-wide document management and workflow solutions and related procedures that will allow for organizing, scanning, and indexing documents in coordination with Medical Units in each sector. CBPs Office of the Chief Medical Office (OCMO) employs a family medicine model to provide frontline medical care for persons in CBP custody. This model provides a team of medical professionals comprised of physicians, advanced practice providers (e.g., physicians assistants, nurse practitioners), clinical support staff (e.g., Licensed Practical/Vocational Nurses, Paramedics, EMTs, Certified Medical/Nursing Assistants), and other support staff (Patient Safety Risk Managers and Electronic Health Records Specialists). These contracted medical teams provide basic assessment and medical treatment for persons in CBP custody to include emergency care as needed. Principle Accountabilities: + Researches, designs, develops, tests and implements document management solutions and services. + Builds, test, and implements Workflow solutions to create efficiencies as approved. + Scans and imports documents into document management software. + Documents technical functions, specifications, and training for various departments. + Proposes recommendations for improving document management procedures. + Provides administrative support in document management software. + Responds to employee inquiries and provides troubleshooting/support. + Assists with document management software upgrades through testing and communication to departments affected. + Supports department manager in creating imaging procedures. + A deep sense of purpose and dedication to the United States and our U.S. Military Veterans, their Families, and other patients as assigned. + An unshakeable adherence to quality and continuous process improvement. + An apolitical, patient-centered focus that drives to enhanced care and patient satisfaction. + Other duties as assigned. Knowledge and Skills : + Must have exceptional customer service skills. + Employees shall be technically proficient in the skills necessary to fulfill the job requirements, including ability to speak, understand, read and write English fluently. Education : + Bachelor’s degree in Information Technology, Computer Science, or related field required. Qualifications: + Vendor specific certificate (OnBase Certified Workflow Administrator or like certification) preferred. + Minimum two years’ experience with OnBase or similar software applications and Workflow required. + Two years of related experience in a medical environment required. + Ability to learn quickly and work independently or as part of a team. + Excellent organizational and time management skills. + Ability to multitask required. + Must be detail oriented. + Ability to understand and follow specific instructions and procedures. + Excellent verbal and written communication skills. + Excellent customer service skills. + Experience working with Microsoft Office Suite, (i.e., Microsoft Word, Microsoft Excel, Microsoft PowerPoint), Adobe Acrobat, and Google Workspace. Duty Hours / On-call Requirements: + The expected duty hours for this position are 8 hours per day and 5 days per week. However, this key position supporting 24/7/365 operations which may require work to be conducted in the day, at night, on weekends, and during holidays. Work Environment: + Location: Vighter Corporate HQs, San Antonio, TX + Supportive team of healthcare professionals and administrative staff. Travel: + As required to satisfy the contractual obligations. Generally, travel is limited to commute from residence to the worksite. Commute is non-compensatory. All official travel is government-funded. Benefits: + Competitive salary and comprehensive benefits package, with Medical, Dental, and Vision insurance available for W2 full time employees . + Company-paid basic Life and AD&D insurance and subsidized health insurance (W2). + Paid time off and holidays. Physical Requirements : + Must be able to sit for more than 8 hours per day. + Must be willing to work overtime if necessary. + Must be able to use an elevator or walk up and down stairs. + Must be able to lift up to 40 pounds and carry up to 10 feet. + Must be able to routinely grasp or handle objects, use finger dexterity, bend elbows/knees and reach above and below shoulders. + Must be able to read and interpret handwritten and typewritten print. + Must be able to communicate by voice and detect sound by ear. + Must be able to perform duties in an indoor or outdoor environment + Must be able to pass a criminal background investigation. + Must undergo Urine Drug Screening (UDS). + Positions require applicants to be US Citizens, 21 years or older. Vighter LLC is an equal opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Position is contingent upon contract award. #IND2025 #zr #vighter Qualifications Education : + Bachelor’s degree in Information Technology, Computer Science, or related field is required. Qualifications: + Vendor specific certificate (OnBase Certified Workflow Administrator or like certification) preferred. + Minimum two years’ experience with OnBase or like software applications and Workflow required. + Two years of related experience in a medical environment required. + Ability to learn quickly and work independently or as part of a team. + Excellent organizational and time management skills. + Ability to multitask required. + Must be detail oriented. + Ability to understand and follow specific instructions and procedures. + Excellent verbal and written communication skills. + Excellent customer service skills. + Experience working with Microsoft Office Suite, (i.e., Microsoft Word, Microsoft Excel, Microsoft PowerPoint), Adobe Acrobat, and Google Workspace.