Are you interested in being on the forefront of impacting and developing our future leaders in hospitality? Are you longing for a career that gives you the opportunity for fulfilling and meaningful work?

Cornell University’s Statler Hotel is searching for our next Meetings & Events Assistant Manager. Our Meetings & Events team are professional staff and bright, young, talented college students who are eager to learn and be inspired to work together to deliver a WOW to guests throughout their attendance at high-profile events such as professional conferences, recruitment events, cocktail receptions, and at glorious wedding celebrations in our beautiful ballroom. The Assistant Manager will support the hotel’s role as a learning laboratory for students by providing a quality, career-related work experience for students and participating in educational-related activities with the Hotel School’s faculty and students.

   

The Statler Hotel & The Nolan School of Hotel Administration:

Located in the heart of a vibrant Ivy League campus, the Statler Hotel is part of Cornell University’s Nolan School of Hotel Administration and is the gateway to Cornell University for many visitors. Inspired by curiosity, the humble spirit of Upstate New York, and the scenic beauty of the Finger Lakes region, the Hotel has earned the dual distinction as the area's only AAA Four Diamond Award-winning property and the Ivy League's only "teaching hotel." With 153 rooms, the Statler Hotel is a full-service property with a conference center, four restaurants and over 16,000 square feet of meeting and banquet facilities.

The Cornell Peter & Stephanie Nolan School of Hotel Administration is the premier school for hospitality education in the world. As an integral part of the Cornell SC Johnson College of Business, the school is leading the world in teaching and researching the business of hospitality—marketing, finance, real estate, operations, and more, all applied to the world’s largest and most exciting industry. Top faculty, industry leaders, alumni, and students work together to generate new knowledge for the hospitality industry and form the premier network that shapes the industry every day.

The Meetings & Events Assistant Manager Opportunity:

As a leader in the department, you provide direction for our team members to approach each event as special and unique as we prepare, flawlessly execute, and deliver an experience that will give our guests something they will want to brag about. Reporting to the Banquet Operations Manager, this role is responsible for the overall management of functions, the department’s staff and the training and development of the students. Daily operational duties include event planning, event setup, event execution, and event breakdown while other management duties will include assisting other operational areas of the hotel as needed (including service in Taverna Banfi Restaurant and Regent Lounge), assisting with the department budget process, inventory and purchasing, and communicating with hotel maintenance and housekeeping for facility maintenance, repair, and cleaning needs.

In our spirit of developing our students, this position provides key mentoring support for participants in the Hotel Leadership Development Program and the Cornell Hospitality Internship Program. The Assistant Manager is a part of the Statler Hotel’s Leadership Team and has the opportunity to initiate and lead projects as well as participate in management meetings serving on committees in the Hotel, School, and University.

Your role as a member of the Statler Hotel’s Management Team:

Statler Hotel managers are expected to lead with hospitality. We connect with each member of our staff, ensuring staff feel welcomed, comfortable and important. We strive for self-mastery, accepting of ourselves and others, demonstrating empathy, and gratitude. We lead with a servant heart, practicing the fundamentals of LEAD (listen, educate, action and deliver). We engage, intentionally giving our time, talent and heart to those we lead, making sure everyone on our team feels significant, leveraging the power of encouragement. We use a coaching style of leadership, utilizing SMART goals and extending grace as we motivate employees to do their best.  We create stories and memorable experiences to inspire our staff.

Meetings & Events is an exciting department to work in, with a wide variety of events, including:  meetings, conferences, recruiter events, breakfasts, lunches and dinners, cocktail receptions, weddings, bar mitzvahs and other high-profile special events.

What we are looking for in a Meetings & Events Assistant Manager:

We are seeking candidates who have the right combination of college education, food & beverage management experience and job skills to be an effective manager and leader in a busy, upscale catering and conference operation. 

Associate’s Degree and two to four years’ experience in banquets, catering and/or meetings management are required.Highly motivated, dynamic individual with a professional demeanor and superior customer service skills, indicative of a AAA rated Four Diamond hotel. Proven ability to assume responsibility, act decisively, and lead staff.Excellent oral and written communication skills.Ability to troubleshoot and resolve guest problems quickly and calmly.Must be driven and energetic with excellent customer service, teamwork and leadership skills.Must be organized and able to multi-task.Ability and enthusiasm to coach, mentor and train students as well as other inexperienced staff.Computer skills, proficient with Microsoft Office Suite.Professional demeanor fitting of a high end, four-diamond hotel property.

Rewards & Benefits:

As a Statler Hotel employee, you uniquely reap the benefits of working for Cornell University, a nationally ranked Ivy League institution. Cornell has been recognized as an award-winning workplace for our health, wellbeing, sustainability and diversity initiatives. Cornell provides a wide array of great benefits which include:

Health Care – Several excellent plan options for medical, dental, prescription drug, and vision care coverage.Generous Paid Time Off & Leave Provisions– This includes 3-4 weeks of vacation time, 13 holidays (including end of year winter break through New Year’s Day), health and personal time, and parental leave.Retirement Plans – Employees are eligible for the 403(b) Cornell University Retirement Plan (CURP) which offers superior retirement savings benefits.Education – Options include the Employee Degree Program where you can earn a degree such as an MBA or a Master’s in Management in Hospitality, taking classes to enrich your career skills, New York’s 529 College Savings Program, and Cornell Children’s Tuition Scholarship.Wellbeing - Working in a university setting gives you access to our athletic facilities and a plethora of wellness programs, NCAA sporting events, music, art and theater, lectures and other presentations and events.

Join Us & Apply Today!

This position is full-time, based in Ithaca, NY, and is eligible for benefits. If interested in applying, we welcome you to include a cover letter and resume with your application to highlight your interest and experience for the position. Sponsorship for employment visa is not available for this position.

   

Familiarize yourself with Cornell's COVID-19 workplace guidance as well as the university's COVID-19 services and information.

  

University Job Title:

Dining Assoc I

Job Family:

Auxiliary Services

Level:

E

Pay Rate Type:

Salary

Pay Range:

$62,035.00 - $67,938.00

Remote Option Availability:

Onsite

Company:

Endowed

Contact Name:

Cooper Baldwin

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

Prior relevant work or industry experience

Education level to the extent education is relevant to the position

Unique applicable skills

Academic Discipline

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2024-09-23