Live Your Passion. Add Your Magic.
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
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At Pendry Hotels & Resorts, It’s All Because of YOU!
PRIMARY OBJECTIVE OF POSITION:
Responsible for supporting the Associate Director of Meetings & Events on all catering business. Responsible for working with Meetings & Events Managers on assigned catering business in order to effectively serve the needs of hotel clients. Handle details of definite groups, i.e. client introduction, menu planning, room setup, in order to effectively serve the needs of hotel clients.
RESPONSIBILITIES AND JOB DUTIES:
Enter data (operates various word processing and other software packages including Delphi, Word, Excel, PowerPoint, and Opera on a personal computer) to produce contracts, correspondence, forms, memorandum and other documents. Understands written and verbal instructions in English.Answers telephone and responds to caller inquiries, speaking in a clear and pleasant manner. Exercise decisions making skills to direct caller requests. Accurately records messages for the staff and distributes written messages to the staff member's office in a timely manner.Works with all departments to coordinate any special needs/request of clients including site inspections.Coordinate, direct and oversee small events as required based on the needs of the Hotel.Accurately and in a timely manner, completes typing of dictation and handwritten materials such as menus, letters, memos, proposals, contracts, BEO's, mailing lists, gifts, etc. as requested by the Associate Director of Meetings & Events, Meetings & Events Managers, and Sales Managers.Accurately completes distribution of BEO's, 10 day catering report, competitor/in-house reader board, change log, site sheets and contracts on a daily basis using the correct office procedure,Attends weekly BEO and resume meetings with all operational department heads to discuss food and beverage details of upcoming groups.Greet the group contact upon arrival and go over last minute details. Act as on-site contact for clients with events in-house.Responsible for coordination of all catering group related business including but not limited to: issuing event contracts, menu planning, coordinating audio/visual equipment, rooming lists and resumes in a timely manner.On a daily basis, completes photocopying, faxing, files and filing as required to maintain up-to-date files and outgoing mail in accordance with internal audit procedures.Work with finance to follow up on credit applications and billing issues for groups.Attend client meetings and entertainment with sales managers as needed.Represent the hotel at trade shows as specified by corporate trade show attendance guide.Assist other departments when necessary. Assembles catering kits for guests, keep inventory on hand.Completes and processes various forms such as check requests, registration form, purchase orders, etc. as required.Attends the department's monthly Sales Meeting as well as participates in other committee/ project groups as assigned.Answers telephone for other individuals within department their absence from the office.PHYSICAL DEMANDS:
Physical activities include lifting and carrying up to 20 lbs.Sitting for long periods is likely. Talking, hearing, seeing, reaching, handling, fingering, feeling. Considerable repetitive motion of hands, fingers and wrists as pertains to the use of office machines such as computer keyboard.SPECIAL SKILLS REQUIRED:
Administrative knowledge such as business letters, formats and telephone etiquette.Excellent telephone skills and manners, ability to interact with fellow employees and clients of the hotel, both via phone and in person.Working knowledge of Word, Excel, Delphi and Opera.Ability to read, write and speak the English language, using excellent grammar and communication skills.Requires the ability to operate and control machines such as starting, stopping, controlling and adjusting the process of work.Requires the ability to compile, gather, collate and or classify information about data, people or things.EDUCATION REQUIRED:
Any combination of education and experience equivalent to graduate from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma required.
EXPERIENCE REQUIRED:
Previous experience as a Sales Coordinator in a luxury or upscale hotel preferred.LICENSES OR CERTIFICATES:
No special license required.
The pay range for Meetings & Events Coordinator is $24.00 - 25.00 hourly. The pay scale is the base hourly range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Pendry reasonably expects to pay for the position.
We offer an excellent benefits package for this role, which includes: Medical, Dental, and Vision insurance, 401[k] retirement plan with company matching, Health Savings Account and Flexible Spending Account options, Paid Time Off (Sick Time and Vacation Time), Short- and Long-Term Disability Insurance, and hotel discounts.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.