Eagan, MN, USA
7 days ago
Member Communications Specialist - Remote

Our work matters. We help people get the medicine they need to feel better and live well.  We do not lose sight of that. It fuels our passion and drives every decision we make.

Job Posting Title

Member Communications Specialist - RemoteJob Description

The Member Communications Specialist is responsible for the development of routine and complex member material initiatives. This position will develop relationships with key partners inside and outside of Prime and will focus on flawlessly executing and improving the end-to-end communication development process for internal and externally focused member communication initiatives.

Responsibilities

Coordinate the development of tactical member communications (letters, postcards, flyers, emails, etc.) using job tracking tool, while completing jobs on time and on budget; prepare presentations for meetings and client use; present information to internal clients on conference calls or in personCollaborate with internal and external clients in person, virtually, or through digital tool such as Compliance 360, to apprise of timelines, solicit feedback and receive approval of member communicationsIdentify, establish and maintain key internal relationships, including the assigned Client Engagement team, to increase business acumen and awareness, collect Client Specific Information, learn about Prime products, understand issues, and support the delivery of Prime and our client's member communication priorities and requestsTranslate client requests, interests or priorities into marketing strategy briefs for either member or Business to Business (B2B) marketing materialsPartner with Prime Creative Services to edit presentations, charts/graphs and member-facing member communication collateral to ensure messaging is customized to needs of specific clients for use in client meetings or member mailingsProvide project management for both routine and complex member communication jobs for assigned clients; develop timelines, track complete list and ensure on time delivery of all member material jobs for assigned clientsDevelop thorough understanding of the end-to-end member communication development process (including data and printing); proactively manage timelines, milestones or risks and ensure necessary partners and leadership are informed as appropriateParticipate in cross functional projects that may extend outside departmentOther duties as assigned

Education & Experience

Bachelor's degree in marketing or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED is required3 years of work experience in marketing, public relations or advertising agency rolesMust be eligible to work in the United States without need for work visa or residency sponsorship

Additional Qualifications

Strong verbal and written communication skillsAbility to meet deadlinesStrong interpersonal skills, with the ability to effectively facilitate meetings, resolve conflict, build consensus, establish rapport and collaborate effectively across departmentsOrganization and prioritization skills, strong attention to detail, and the ability to simultaneously manage multiple projects, under pressure and strict timeframes, without compromising quality

Preferred Qualifications

Work experience in Pharmacy Benefit Management (PBM) or health care industry

Physical Demands

Constantly required to sit, use hands to handle or feel, talk and hearFrequently required to reach with hands and armsOccasionally required to stand, walk and stoop, kneel, and crouchOccasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 poundsSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

Potential pay for this position ranges from $53,000.00 - $85,000.00 based on experience and skills.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page and click on the "Benefits at a glance" button for more detail.

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.   

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

Positions will be posted for a minimum of five consecutive workdays.

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