Our Client, a Healthcare company, is looking for a Member Experience Navigator for their Sioux Falls, SD location. Responsibilities: + Our Navigators are the first line of triage for our Medicare Advantage members needing assistance with a variety of topics. Calls will range from verifying supplemental benefits, finding providers, accessing members benefit portal, directing to appropriate departments for further assistance, etc. Requirements: + Excel, Word, Outlook, Webex, + High level of Customer Service, dealing exclusively with Medicare Beneficiaries. Ability to problem solve, listen with empathy, communicate clearly, pleasant speaking voice. Top level phone skills are a must. Why Should You Apply? + Health Benefits + Referral Program + Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.