Job ID: LM595923219 Location: Sioux Falls, SD Category: Clerical/Office Employment Type: Contract Apply now Back to Search Thank you for applying. Someone will be contacting you shortly.   Uploading Data... Creating Application... Finishing up... Apply Now

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An error has occurred. Please close this dialog and try again. Please complete the entire form below to apply. First Name* Last Name* Email* Phone (US Phone Numbers Only)* City* State of Residence* Select a state... Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District Of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Resume Required* (Word, PDF, RTF, TXT) Please complete the entire form below to apply. Apply now   * Required field. Member Experience Navigator| |Mon-Fri | In Office | $24 per hour| Sioux Falls, SD What Matters Most• Competitive Pay: $24.00 per hour• Schedule: Monday through Friday• Location: Sioux Falls, SD• Duration: Indefinite temporary role• Benefits: Medical, dental, and vision insurance | 401(k) Job Description:Navigators are the first line of triage for our Medicare Advantage members needing assistance with a variety of topics. Calls will range from verifying supplemental benefits, finding providers, accessing members benefit portal, directing to appropriate departments for further assistance, etcResponsibilities for Member Experience Navigator:• Provide high level of Customer Service, dealing exclusively with Medicare Beneficiaries• Verifying supplemental benefits, finding providers, accessing members benefit portal, directing to appropriate departments for further assistance, etc.• Problem solve, listen with empathy, communicate clearly Qualifications and Requirements for Member Experience Navigator:• High School Diploma or equivalent required; associate or bachelor’s degree preferred.• Minimum of 2 years of experience in high level customer service environment, dealing with Medicare Beneficiaries• Strong attention to detail and ability to manage deadlines effectively.• Excellent communication and customer service skills.• Proficiency in Microsoft Office Suite (Excel, Outlook, Webex).  Benefits and Perks:• $24.00 per hour• Medical, dental, and vision insurance• 401(k) retirement plan Your New OrganizationJoin a highly regarded organization dedicated to improving healthcare operations through efficient credentialing and compliance processes. This company fosters a collaborative and inclusive work environment, offering professional growth and continuous learning opportunities. They have a strong reputation for excellence and customer service, making it an ideal place for driven professionals. Your Career PartnerThe Reserves Network, a veteran-founded and family-owned company, specializes in connecting top talent with outstanding opportunities. With extensive industry experience, we are committed to helping you achieve your professional goals. The Reserves Network values diversity and inclusion, encouraging applicants from all backgrounds to apply. In the spirit of pay transparency, we want to share that the base hourly range for this position is $24.00 per hour, not including benefits, potential bonuses, or additional compensation. If you are hired, your salary will be based on factors such as skills, experience, and geographic location. We also consider pay equity within our current team when making offers
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