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Member Service Representative - AdventHealth - Orlando

Location Address: 601 E ROLLINS ST, Orlando, 32803

Top Reasons to work at AdventHealth - Orlando

Work Hours/Shift: Full Time Days

You Will Be Responsible For:

Demonstrates, through behavior, AdventHealth’s core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork.

Processes a variety of member transactions involving deposits, withdrawals, loan payments, transfers, money orders, checks, account verification and microfiche requests. Processes over-the-counter, mail, e-mail, and telephone transactions.

Answers telephone calls and takes messages as needed.

Opens and closes member accounts. Secures, maintains, and balances cash. Assists with ATM balancing and replenishment. Cross sells Credit Union products and services. Meets product sales, service, and deposit goals.

Maintains adequate supply of Credit Union forms and documents. Ensures proper documentation in all areas of assigned responsibility.

Filing and preparation of documents for imaging. Performs routine clerical tasks.

Qualifications

What You Will Need:

Required:

Assessment/evaluation and verification. Ability to balance figures, compute totals, and verify calculations

Problem identification and resolution skills. Good communication skills with member service orientation.

Strong working knowledge of applicable account, deposit, and consumer loan policies, principals, regulations, etc.

Computer knowledge including that of all Microsoft Office applications.

Knowledge of Bank Secrecy Act Compliance and other laws and regulations related to the position.

Must pass Credit Union bond check

Minimum 2-year Teller or Member Service experience.

Preferred:

High School diploma or equivalent.

Job Summary:

The Member Service Representative provides prompt and effective handling of member service transactions and inquiries. Secures, maintains, and balances cash. Assists consumer lending department with accepting loan applications, interviewing applicants, loan disbursements, and acting as a signing witness on loan documents. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Administrative

Organization: AdventHealth Orlando

Schedule: Full-time

Shift: 1 - Day

Req ID: 25000682

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.