Austin, TX, US
1 day ago
Membership Billing Supervisor
Welcome page Returning Candidate? Log back in! Membership Billing Supervisor Job Locations US-TX-Austin Posted Date 51 minutes ago(9/23/2024 2:08 PM) Requisition ID 2024-114828 # of Openings 1 Category (Portal Searching) Accounting/Finance Location

Barton Creek Resort & Spa

 

 

Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

 

Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

Job Description

Omni Hotels & Resorts is seeking Membership Billing Supervisor for the beautiful new Barton Creek Resort & Spa! 

If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are the highest rated hotel company on Glassdoor's 2019 Best Places to Work list!

Responsibilities Oversee the membership billing operationsRead Group Contract and Resume and ensure that all billing requirements are metAttend Pre-conference and weekly Resume meetingsConduct daily bill reviews for all group accounts to ensure accurate billingPrint P1 accounts and review to ensure that group invoices are billed out timelyPrepare and send group invoices within SOP timeframe, ensuring that there is support for all charges and a CS, or Catering Manager has approved the bill prior to mailing Conduct follow-up (10-day) calls to ensure that client has received invoice and review and reconcile any disputes in a timely mannerMaintain neat and organized group billing filesLog all correspondence and collection activity related to the specific account in EpitomeConduct Collection activity for group invoices until bill is paid, alert supervisor/manager of all potential late paymentsPrepare commission check request for paid groupsResearch and respond to credit card inquiries and chargebacks within the timeframe established by credit card companyPrint Reservations Activity Reports daily and charge advance deposits to group guests credit cardsRespond to all customer inquiries in a timely, efficient manner and record notes in EpitomePerform other tasks dictated by AR and Accounting ManagerAbility to use Microsoft Outlook E-mail and Microsoft Office products Qualifications Previous hotel experience preferredHigh diploma or equivalentPrior receivables and/or accounting experience preferred.Must be proficient in Excel, Outlook and other general computer skillsMust be able to communicate with internal and external guestsMust be able to work Monday- Friday  with the occasional weekend

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com

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