Membership Retention Agent

This position is responsible for improving existing membership business retention. As a Membership Retention Agent, you will be provided with expired membership lead opportunities, required to resell brand benefits to achieve/exceed business retention targets, and will be rewarded based upon individual performance.

What you'll bring:

Ability to overcome objections and provide relevant membership benefits to encourage continuous membership business

Ability to multi-task and quickly provide solutions to various issues

A passion for helping people and exceeding their expectations

Attention to detail and service focus mentality

Availability to work evenings

Ability to pass a background check and drug screen

What's in it for you:

National brand recognition, over 16 million members in 21 states

A prestigious and long-standing reputation since 1900

Health Coverage for Medical, Dental and Vision

Paid Time Off (Vacation, Illness, Holiday and Flex Days)

Pension, 401 (k) Retirement Savings Plan, wellness incentive program

Tuition Assistance

Volunteer Time Off

Life Insurance

Disability Coverage

Robust Employee Reward/ Discount Program

Weekends off

Remarkable benefits:
•    Health coverage for medical, dental, vision
•    401(K) saving plan with company match AND Pension
•    Tuition assistance
•    PTO for community volunteer programs
•    Wellness program
•    Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer