Membership Sales and Customer Service Associate Part Time
The Lash Lounge
Seeking outgoing, personable, sales-oriented individuals for our Part-Time role at The Lash Lounge Fishers as our Salon Concierge!
What We Do: The Lash Lounge is the luxury destination for eyelash and eyebrow services. Our guests are able to step out and face the world with confidence.
Why Join our Sales Team: We value our fun-filled, rewarding work environment, with fantastic guests and team members. We are growing and expanding our team!
Schedule:
MUST BE AVAILABLE WEEKDAYS/WEEKENDS/EVENINGS
Key Responsibilities: Meet and exceed guest membership and scheduling targets Consult with guests on key benefits of services, memberships, and retail products Coordinate appointment scheduling, communicating confidently via phone, text and email Create an outstanding experience so every guest will want to return Decisively resolve issues, appropriately escalating issues to mitigate in future Manage accurate sales transactions and guest/member records within MindBody software Other duties as assigned Our ideal candidate: You are a spirited, outgoing team member who is passionate about excellent customer service You take pride in, and truly enjoy, cultivating relationships with guests You smile and demonstrate exceptional communication skills with ability to listen, clearly communicate You can work in fast paced environments, multitasking and prioritizing You always work with the highest levels of integrity and respect and avoid gossip/drama You always present as professional, confident and approachable You are skilled at using various technology platforms and feel comfortable learning to use new programs Experience: Customer service and/or front desk/receptionist: 2 years Sales and/or marketing experience: 2 years (Preferred, especially in a retail or membership model) Salon/beauty experience preferred Job Type:Part-time reporting to the Salon Manager. Will work in coordination with the Front Desk team.
Pay:
$13.00-$15.00 per hour (depending on experience), plus bonus and commission eligible Compensation: $13.00 - $15.00 per hour
WHAT WE DO:
The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.
WHY JOIN OUR TEAM:
We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you’ll get both intensive theory-based and hands-on education to further your professional careers.
Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.
What We Do: The Lash Lounge is the luxury destination for eyelash and eyebrow services. Our guests are able to step out and face the world with confidence.
Why Join our Sales Team: We value our fun-filled, rewarding work environment, with fantastic guests and team members. We are growing and expanding our team!
Schedule:
MUST BE AVAILABLE WEEKDAYS/WEEKENDS/EVENINGS
Key Responsibilities: Meet and exceed guest membership and scheduling targets Consult with guests on key benefits of services, memberships, and retail products Coordinate appointment scheduling, communicating confidently via phone, text and email Create an outstanding experience so every guest will want to return Decisively resolve issues, appropriately escalating issues to mitigate in future Manage accurate sales transactions and guest/member records within MindBody software Other duties as assigned Our ideal candidate: You are a spirited, outgoing team member who is passionate about excellent customer service You take pride in, and truly enjoy, cultivating relationships with guests You smile and demonstrate exceptional communication skills with ability to listen, clearly communicate You can work in fast paced environments, multitasking and prioritizing You always work with the highest levels of integrity and respect and avoid gossip/drama You always present as professional, confident and approachable You are skilled at using various technology platforms and feel comfortable learning to use new programs Experience: Customer service and/or front desk/receptionist: 2 years Sales and/or marketing experience: 2 years (Preferred, especially in a retail or membership model) Salon/beauty experience preferred Job Type:Part-time reporting to the Salon Manager. Will work in coordination with the Front Desk team.
Pay:
$13.00-$15.00 per hour (depending on experience), plus bonus and commission eligible Compensation: $13.00 - $15.00 per hour
WHAT WE DO:
The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.
WHY JOIN OUR TEAM:
We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you’ll get both intensive theory-based and hands-on education to further your professional careers.
Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.
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