Employed by PAGNY for The Division of Correctional Health Services (CHS) of New York City Health + Hospitals (H+H) is responsible for the delivery of medical care, mental health care, and discharge planning in the jail system. Approximately 25% of new admissions per year to the NYC jail system will receive care on the mental health service. This service strives to provide safe, holistic and evidence-based therapeutic interventions for the diverse range of mental health issues that face the population, from serious mental illness to the natural struggles that accompany incarceration. The service provides some of the most comprehensive and unique treatment modalities in the country, including specialty housing units for individuals with serious mental illness, a 24-hour on-call psychiatric service, robust creative arts programming, a strong DBT training program, clinics in each of the facilities, substance use treatment, integrated re- entry services, and relationships with multiple training institutions throughout the city.

 

RESPONSIBILITIES:

Under the supervision of the Mental Health Unit Chief, the Mental Health Clerk will perform various administrative and clerical tasks to support the facility mental health operations. This includes managing the appointment lists to ensure proper scheduling of mental health care visits and assisting with the maintenance of patient databases and spreadsheets during the day tour (8am – 4pm), Monday through Friday.

Assist in answering incoming calls and directing them to appropriate staff. Maintain patient census database (when applicable) Reconcile and report MO Bed space (when applicable) Process and manage MO round sheets. This includes tracking/scanning and inputting into electronic record or databases (when applicable)  Utilize the Inmate Inquiry System (IIS) in order to generate the lists of patients that were transferred into and out of the facility and discharged in order to update patient tracking database. Generate daily suicide watch list and disseminate to appropriate parties Assign “M” designation to newly enrolled patients via current procedures Provide real-time scheduling support and assist with timeliness completion Obtain/manage collateral records from outside institutions and agencies (e.g. hospital discharge summaries, psychological testing reports, confirmation of housing placement) as requested by mental health clinical staff member. This includes serving as the point of contact for outside medical records regarding collateral information, informing requesting clinical staff that records have arrived, and scanning all information received into the chart  Chaperone telehealth encounters as identified by unit chief Maintain department equipment and reorder supplies Handle sensitive information in a confidential manner Perform additional related duties as assigned by supervisor 

This position is located on Rikers Island.

 

Schedule: Full Time: Mon-Fri 8am-4pm