TELECARE CORPORATION

REHABILITATION COUNSELOR – LA CASA MHRC

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

As part of the Telecare family, La Casa Mental Health Rehabilitation Center (MHRC) is a 192-bed program providing assistance to adults 18 and older.

Shifts Available:

On Call; Shift Hours and Days vary as needed

Expected starting minimum wage is $21.  Telecare applies geographic differentials to its pay ranges.  The pay range assigned to this role will be based on the geographic location from which the role is performed.  Starting pay is commensurate with relevant experience above the minimum requirements.

STATEMENT OF PURPOS

We exist to help people with mental impairments realize their full potential

MISSION STATEMENT

Telecare will deliver and manage excellent services and systems of care for persons with serious mental illness

POSITION OBJECTIVE

The Mental Health Worker I performs a variety of duties on the inpatient unit involving patient management and care under the guidance of the MHW II staff

QUALIFICATION

One (1) year of experience working with the severely and persistently mentally ill population, and demonstrated ability to perform at a consistently high level as a Mental Health Worker is required. Current enrollment in a related school program can substitute for the one year work experience. High school graduation or a G.E.D. equivalent are also required, as is current CPR certification. Necessary skills include, knowledge of the care of the mentally ill and the ability to interact with nursing personnel, other members of the health care team, patients, family members and visitors. The ability to read, write and speak English is crucial. Applicant must receive clearance from the Department of Justice.  

KEY RESULT AREAS

MISSION, VALUES AND BELIEF

Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with clients, the public and other staff members.

QUALITY AND QUANTITY OF WORK

Under the guidance of the MHW II position, provides safe, effective and efficient implementation of direct care in accordance with established policies, procedures and standards of care. Establishes and maintains a therapeutic relationship with clients and acts as a role model in maintaining a hopeful and positive attitude in problem-solving and coping with the disabilities associated with mental illness. Attends and participates in community meetings and groups. Under the guidance of the Rehab Therapy staff, participates, assists and facilitates rehabilitation therapy groups and activities. Admits and discharges clients as assigned, including completing associated documentation. Collects stool, urine and other specimens, as requested, on assigned clients. Obtains client vital signs and weights, as assigned. Completes tasks and required documentation as assigned. Assists clients at mealtime by distributing meal trays, pouring beverages, and/or feeding clients in need of assistance.

TEAM MEMBER PARTICIPATION

Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions. Reviews and implements client treatment plans. Actively participates in multidisciplinary team meetings and treatment planning meetings. Demonstrates knowledge of Professional Assault Response Training (PART) principles and uses PART concepts to manage aggressive behavior. Participates in and assists clients during group outings.

ASSESSMENT

Observes, records and reports client social and psychiatric behavior. Completes the following assessment activities: Reviews admission documentation. Assists in client reviews and assessment of client care plans. Demonstrates the ability to recognize changes in client milieu and make modifications in care-giving methods.

JUDGMENT, DECISION MAKING AND INITIATIVE

Demonstrates knowledge and proper use of equipment and supplies. Promotes and assists clients in developing self‑help skills. Explains policies and procedures to clients and their families. Demonstrates knowledge of nursing policies and procedures as they relate to direct and indirect client care.

RELATIONSHIPS WITH OTHERS

Demonstrates a good rapport and cooperative working relationships with all members of the team; responds to co‑workers with concern and promotes group morale. Maintains an effective and courteous working relationship with clients and other staff members through the use of appropriate interpersonal skills. Protects the confidentiality of employee and client information.

QUALITY IMPROVEMENT 

Continually focuses on assigned tasks and seeks and implements improvements as necessary. Understands and demonstrates the safety program in all activities. Protects clients from behavior that could damage themselves or others. Practices universal precautions at all times.

CUSTOMER AND COMMUNITY RELATIONS

Demonstrates a knowledge of Telecare’s customers including clients, families and governmental agencies in all interactions and conduct. Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community

PLANNING AND TIME UTILIZATION 

Completes and follows through with tasks and assignments, meeting expected deadlines

ATTENDANCE AND RELIABILITY 

Understands and demonstrates knowledge of all policies associated with attendance.

PROFESSIONAL DEVELOPMENT

Attends all assigned in‑service education classes. Role models excellent professional practice. Always dresses appropriately and professionally.

PHYSICAL REQUIREMENTS

Duties and responsibilities may be added, deleted and/or changed at the discretion of management.

EOE AA M/F/V/Disability