NY HELP Yes Agency People With Developmental Disabilities, Office for Title Mental Hygiene Program Evaluation Specialist 3 (NY HELPS) Occupational Category Other Professional Careers Salary Grade 23 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $84156 to $106454 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8:30 AM To 4:30 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address 44 Holland Avenue City Albany State NY Zip Code 12229 Minimum Qualifications NON-COMPETITIVE MINIMUM QUALIFICATIONS:1. Candidate must possess a bachelor's degree and three years of professional program evaluation experience† in a human services setting††, which includes the design, modification, and/or utilization of data collection instruments and processes; conducting analysis; and the preparation of reports and other documents; all for the purposes of assessing program operations, improving program effectiveness and efficiency, and informing future program development OR 2. Candidate must have one year of permanent competitive service as a Mental Hygiene Program Evaluation Specialist 2. Substitution: A master's or higher-level degree can be substituted for one year of non-supervisory experience. †Qualifying program evaluation experience includes the following activities: determining or assisting in the determination of appropriate performance indicators for a program or organization; reviewing organizational performance to determine the level of compliance with the standards of oversight agencies; leading, facilitating, or participating in root cause analysis, failure mode and effect analysis, and performance improvement projects; designing and/or using existing outcome measurement instruments and processes; collecting, aggregating and analyzing data and presenting the results of the effort in reports and other documents; designing, modifying, and/or analyzing the results of client satisfaction surveys; collecting and maintaining monthly and quarterly data for regulatory bodies such as the Joint Commission; leading and/or participating in accreditation reviews and survey-readiness activities; and investigating critical incidents to identify deficiencies, patterns and trends, and in order to recommend remedial actions. Non-qualifying program evaluation experience includes, but is not limited to, conducting assessments of individual clients' needs, evaluating individual clients' outcomes, or administering psychological tests to individual clients; non-professional-level experience (e.g. secretarial or administrative support activities, even if the experience is gained in a qualifying program evaluation unit); or experience in which program evaluation responsibilities did not represent the preponderance of your duties (e.g., experience supervising or managing a clinical program area, in which you evaluated the effectiveness of your own program or used the reports and/or data prepared by program evaluation staff to improve day-to-day operations). ††A human services setting is considered to be any organization or institution that provides direct care or support services for individuals, families, or groups in a hospital, psychiatric hospital, psychiatric clinic, community mental health clinic, nursing or rehabilitation facility, correctional facility, intermediate care facility, institutional or school setting, or community based residential and/or day program. COMPETITIVE MINIMUM QUALIFICATIONS:Candidate must be reachable for appointment on current Civil Service Eligible List for this title.REASSIGNMENT QUALIFICATIONS:Candidate must have one year of permanent competitive in the posted title and be eligible for lateral transfer.TRANSFER QUALIFICATIONS:Candidate must be eligible to transfer via Section 70.1, 70.4 or 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades. To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: https://careermobilityoffice.cs.ny.gov/cmo/gotit/index.cfm. Duties Description This position will serve as the Program Coordinator for the Bureau of Statewide Clinical Programs (BSCP) in the Division of Statewide Services. The BSCP oversees Article 16 Clinics and Independent Practitioner Services for Individuals with Developmental Disabilities (IPSIDD). The person in this position of will engage in the analysis of provided data to inform policy, service utilization, and/or management decisions related to Article 16 Clinics and IPSIDD. Additionally, the Program Coordinator will need to be knowledgeable about relevant regulation and practice standards as this person will be routinely called upon to reference regulatory implications in Article 16 Clinic settings. The position will support all BSCP programs to ensure compliance with applicable regulations and federal requirements and will provide technical support to OPWDD staff and voluntary providers. Duties and responsibilities include, but are not limited to, the following: · Work independently to perform professional, administrative, and technical duties to promote the planning, development, implementation, monitoring, and evaluation of programs and services for individuals with intellectual and/or developmental disabilities (I/DD). · Monitor and analyze available/provided data: - To inform and make recommendations for the Service Authorization Levels for Article 16 clinics based on need, and within budgetary parameters, at the provider level, regionally, and statewide. Regularly review reports to identify providers delivering services at expected levels, higher than expected levels, or lower than expected levels. - To inform and make recommendations for the regionally and statewide approval of IPSIDD applications, and assist with updating and gathering information on IPSIDD approved practitioners. · Assist the Bureau Director in working closely with other OPWDD divisions/bureaus (e.g., Developmental Disabilities State Operations Offices (DDSOO), OPWDD Developmental Disabilities Regional Offices (DDRO)), and voluntary providers and independent practitioners on Article 16 Clinic policy and transitional issues, IPSIDD topics, and other related Statewide Clinical Programs. - Engage in the analysis of available data to inform policy and/or management decisions related to Article 16 Clinics and IPSIDD. · Provide ongoing technical assistance, guidance, and training on Article 16 Clinics, IPSIDD and clinical organizations across the state.· Assist in the development or modification of policies and procedures when necessary to ensure consistency in practice statewide and initiate actions to improve the overall BSCP's processes.· Assist the Bureau Director: - With communication to voluntary providers, OPWDD DDSOO/DDRO staff, OPWDD Director of Nursing and Chief Psychologist to resolve clinical inquiries. - To provide technical assistance and advice to Central Office and OPWDD DDSOO/DDRO staff and/or voluntary providers about clinical policy and standards interpretation and implementation, including responding to telephone calls, e-mail, commissioner's correspondence, and information line inquires - In the review and processing of Article 16 Clinic's Certificate of Need (CON) Applications for clinics to add or remove clinic locations or amend services being provided. - In the review and processing of applications for the IPSIDD and work closely with other involved OPWDD bureaus and NYSDOH. - In the review of data and outcomes as it relates to BSCP programs, including Article 16 Clinics and IPSIDD. · Assist the Bureau Director, the Director of the Clinical Services and Policy, and other leadership in the Division of Statewide Services, in project management related tasks. · Participate in workgroups or committees as directed, research existing systems, explore best practices and make recommendations that enable individuals with I/DD to receive services and remain in their home and community setting of their choice. · Perform other duties as assigned. Telecommuting to be discussed at interview. LinkedIn:https://www.linkedin.com/company/nys-office-for-people-with-developmental-disabilities/posts/?feedView=all#LI-EF1 Additional Comments This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). HELPS Program titles may be filled via a non- competitive appointment. This means that you do not need to take an exam to qualify, but you do need to meet the minimum qualifications of the title.At a future date (within one year of permanent appointment), employees hired under NY HELPS are expected to have their permanent non-competitive employment status converted to permanent competitive status. You will not have to take an exam to gain permanent competitive status.• If you are currently a New York State employee serving in a permanent competitive qualifying title and eligible for a transfer via Section 70.1 of the Civil Service Law, you may be appointed to this title as a permanent competitive employee• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume/cover letter.• All OPWDD employees must be eligible and maintain eligibility for full and unconditional participation in the Medicare and Medicaid programs. Continued employment will depend on maintaining eligibility.• If you are employed by state government you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information on PSLF, please visit www.studentAid.gov/publicservice• Employees on long term leave can bid on positions but must be able to report to work within fourteen (14) days and be able to perform the essential functions of their positions with or without reasonable accommodation (RA). If an employee believes that they need a reasonable accommodation, they should contact the NYS OPWDD Reasonable Accommodation Unit at (518) 486-7222 or Email at accommodationrequests@opwdd.ny.gov to obtain information and RA forms.• The Office for People With Developmental Disabilities (OPWDD) and it's Division of Statewide Services is committed to creating and sustaining a culture of inclusion. We believe that we are most effective in managing and improving our service system with a diverse team of employees. With such a large workforce, we rely on the collective individual differences, life experiences, knowledge, self-expression, ideas and talent that our employees bring to their work. This speaks to our culture, and is a key part of our successes. As we continuously recruit people for our team, we welcome the unique contributions that applicants bring in terms of their education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs. • If an employee or job applicant believes that they need a reasonable accommodation, they should contact the Reasonable Accommodation Unit at (518) 486-7222 or email accommodationrequests@opwdd.ny.gov to obtain information and RA forms.NYS Offers Incredible Benefits! • Savings programs such as the U.S. Savings Bond and the College Savings Plan. • Voluntary pre-tax savings programs such as Health Care Spending Account and the Dependent Care Advantage Account offer employees options to pay for uncovered health care expenses or dependent care expenses. • Access to the Employee Assistance Program (EAP) an assessment and referral service that connects employees with local service providers and support services to address their personal needs. • Life insurance and Disability insurance. • The New York State Deferred Compensation Plan is a voluntary retirement plan that offers employees the option to invest a part of their salaries for retirement on a tax-deferred basis. Paid Holidays and Leave • Thirteen (13) paid holidays each year. • Thirteen (13) days of paid vacation leave initially. • Five (5) days paid personal leave each year. • Thirteen (13) days of paid sick leave each year (PEF/CSEA), which may carry over from year to year. • Up to three (3) days professional leave each year to participate in professional development events. • Health Care Coverage Employees and their eligible dependents can choose from a variety of affordable health insurance programs. Employees are provided family dental and vision plans at no extra cost. • Retirement Program Participate in The NYS Employees’ Retirement System (ERS), which is recognized as one of the best-managed and best-funded public retirement systems in the nation. • Professional Development and Education and Training NYS offers training programs and tuition assistance to eligible employees to maintain and increase their professional skills and prepare them for promotional opportunities. For more information, please visit https://goer.ny.gov/training-and-professional-development. Additionally, the Public Service Workshops Program (PSWP) offers certain professional training opportunities for PEF represented and M/C designated employees that may grant continuing education credits towards maintaining professional licensure. For more information, please visit https:// oer.ny.gov/public-service-workshops-program-pswp. Some positions may require additional credentials or a background check to verify your identity. Name Erica Fox Telephone 518-473-4785 Fax 518-474-9902 Email Address MainOffice.Careers@opwdd.ny.gov Address Street 44 Holland Avenue City Albany State NY Zip Code 12229 Notes on Applying Please submit a cover letter and resume as an attached PDF or Word document by 11/09/24. Please reference the EOA #2024-273 in all correspondence.