Sydney, New South Wales, Australia
8 hours ago
Mercer IMPACT Leader Pacific

We are seeking a talented individual to join Mercer to lead the IMPACT (Pursuits & Bid Management) team for the Pacific region. This is a hybrid role, based in Sydney or Melbourne, that has a requirement of working at least three days a week in the office. This role combines strategic thinking, leadership, project management and communication to deliver Mercer’s Value Proposition to clients and prospects across the Pacific.  The Mercer IMPACT Team sits across all solution lines and reports into the Marsh McLennan Sales Centre of Excellence, providing valuable support to Mercer’s growth strategy for the region.  The organization welcomes applications from across the region to be included for consideration for this role.

We will count on you to:

Lead the Mercer IMPACT Team to support the growth plan, focusing on existing and new clients,cross solution line synergies and sales strategies to drive growthSupport executing strategies for new business and client retention, championing global standardsincluding qualification and Bid Management best practiceLead the Pursuit Team to share best practice and encourage innovation, seeking new ways todemonstrate and articulate Mercer’s value to clients and prospectsProvide a dynamic approach to new business and defensive opportunitiesAssign projects across the team to ensure opportunities are adequately resourced, includingassigning creative resources and peer reviewsProject manage, write, revise, challenge and proofread proposals in response to RFPsDevelop an understanding of a client’s / prospect’s business, including facilitating and participatingin internal pre-tender strategy meetingsIdentify Mercer’s differentiators / key messages and ensure these are reflected in the proposal /bid response, which may include responsibility for writing sections of the reportCoordinate, and challenge where appropriate, the technical insurance and risk financing inputs ofthe teamChallenge, Coach and rehearse teams for RFP client pitches, and support and guide Pursuitcolleagues to be effective pitch coachesEnsure applicable content and graphic libraries are accurate and kept up to date. Bring new ideasand showcase successLead the team in developing and maintaining Mercer and industry knowledgeManage the day to day needs, development and performance cycle of direct report

What you need to have:

A university degree and/or a professional qualification in Business, Marketing, Communications, or a related field from a renowned university.Over 15 years’ experience in professional services, ideally in client service, sales, or bid management.Strong project management and organizational skills, with the ability to adapt to changing time pressures and flexibility.Experience in developing custom strategic content and strong editing skills.Ability to manage multiple bids simultaneously in a fast-paced environment.

What makes you stand out:

Strategic Leadership.  Defines, evaluates, and communicates long and medium-term objectives for defined clients.  Focuses activities on the achievement of a vision or desired long-term outcome. Results Focused.  Expertise in delivering quality and consistently strong results.Communication and Influence.   Conveys written and verbal messages effectively to various audiences, adapting approach as appropriate.  Displays sound listening and comprehensive skills.Innovation.  Develops new and alternative approaches to existing practices, creates new or improved processes, solutions, products, and services. Maintains an openness to experiment with alternative approaches. Collaboration.  Acts as a connector across the organization, bring colleagues together to bring the best of the enterprise to client solutions.Decision Making.  Identifies and understands issues, problems, and opportunities.  Compares data from different sources to draw conclusions.  Uses effective approaches for choosing a course of action or developing appropriate solutions.  Takes action that is consistent with available facts, constraints, and probable consequences.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

About Us:


Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.



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