PRO SHOP MERCHANDISE MANAGER JOB DESCRIPTION

Marin Country Club, a private 18 hole facility located 20 minutes north of the Golden Gate Bridge, is looking for an experienced Buyer/Merchandiser to continue delivering a first class experience for our membership.

Position Concept: The Pro Shop Merchandise Manager is responsible for the success and viability of the pro shop merchandise concession. Plans, purchases, coordinates and merchandises inventory of pro shop products offered for sale. Tracks, documents, manages and promotes pro shop product sales and implements inventory control. Maximize sales and profitability through the development and implementation of strategies, analysis and appropriate reaction to sales trends.

Pay Range: $75,000 - $78,000 annually

Specific Responsibilities - include but are not limited to:
• Oversees pro shop merchandising concession to achieve its established mission within the golf operation
• Oversees development of buying plans and all pro shop merchandise related purchasing
• Presents a diverse and desirable array of golf equipment, apparel, and accessories in line with customer demands
• Maintains levels of product appropriate for the season and level of traffic through pro shop
• Maintains appropriate mix and levels of regular stock and seasonal products, within budgetary guidelines, while maintaining cost of goods sold percentage
• Purchases supplies, fixtures, staff uniforms, and fitting systems to provide conducive sales environment and promote sales
• Maximizes financial performance by developing open-to-buy plans within budgetary and cash flow guidelines
• Develops and executes general and seasonal merchandise plans, visual presentation guidelines and pricing strategies
• Maintains an attractive and orderly appearance in and around the pro shop
• Maintains product documentation from purchase to sale; including purchase orders, receiving records, invoice validation/payment, inventory records and special order records to document merchandise history
• Conducts accurate and timely physical inventory counts
• Assists in the development of necessary systems utilizing POS to safeguard inventories and cash
• Monitors safeguarding of inventory and assets to reduce loss from theft, pilferage, defective/damaged goods returns and markdowns
• Ensures customer database includes and tracks important dates, spending, sizes, preferences
• Establishes sales and inventory recordkeeping policies and procedures, provides training and ensures compliance by staff
• Trains, motivates and develops pro shop sales staff to ensure effective sales and service performance and techniques and product knowledge.
• Develops short and long range sales marketing plans supporting departmental goals, directions, and priorities
• Develops strategies to ensure customer satisfaction and maximize business performance and profitability
• Manages vendor performance to maximize profitability and achieve financial objectives
• Maintains collaborative partnerships and negotiate effectively with vendor
• Establishes pricing structures for all inventory and special order items in consideration of competitive prices and generally accepted profit margins. Keeps abreast of industry and competition pricing structures to set prices for maximizing sales potential
• Markets merchandise by studying advertising, sales promotion and display plans; analyzing operating and financial statements for profitability ratios
• Analyzes sales and studies trends to determine additional needed sales promotions, markdowns and clearance sales
• Attends approved merchandise buying shows and conferences within the limits of the budget
• Works with other department heads on approved staff uniforms; including pricing, buying and distribution to employees
• Establishes and/or ensures employee purchase policies are adhered to including accurate accounting of employee purchases
 

Knowledge, Skills and Traits
• Fundamental knowledge of the game of golf and golf merchandising concession operations
• If a PGA Member, maintain PGA of America membership in good standing and mentor apprentices through the PGA Professional Golf Management (PGM) program
• If a PGA Apprentice, make steady progress toward completion of PGA membership requirements
• Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees
• Strong organizational, planning and prioritization skills
• Self-motivated with desire to promote and market
• Service and customer focused attitude
• Experienced in written and oral business communications
• Remain up to date on customer relations management and player development initiatives
• Attend conferences, workshops, meetings, and trade shows to keep abreast of current trends in the industry
• Maintain and promote a positive professional image within the community
• Remain current on merchandising innovations, marketing, and business trends
• Experienced computer user including; Jonas. Microsoft Word and Excel.