Major Activities
Supports the training and development of Merchandising Team Members, including Merchandising Interns, Merchandising Trainees, Merchandising Assistants, Assistant Buyers and Associate Buyers.Oversees the Merchandising Trainee Program from project management and curriculum design to facilitation, coordination, and training delivery.Oversees curriculum design and project management of the Merchandising Intern training experience.Facilitates training across Merchandising teams to aid in continued development on key topics like positional training, merchandising processes, Excel, Retail Math, Power BI, and more.Acts as the go-to subject matter expert during onboarding new Team Members, answering questions and guiding others toward solutions.Partners with the Learning & Development team to ensure all Workday Learning is up-to-date and valuable to Merchandising learners (i.e., systems onboarding information).Maintains expertise in Merchandising processes and systems – can “do” and teach with equal strength.Ensure training is built with consistency around Michaels's policies and procedures, merchandising business processes, and best practices.Builds strong relationships across the Merchandising and HR organization; leverages relationships to create trust and operate effectively in the training space.Works cross-functionally with the Learning & Development team to use best practices in instructional design throughout curriculum and related materials.Uses project management skills to effectively communicate with key stakeholders and keep all deliverables executed as planned.As needed, assist with the documentation and training of new processes or systems to enhance the learning experience of Merchandising Team Members.Ability to take feedback appropriately from multiple key stakeholders and incorporate it into the final result that learners will experience.Creates surveys to measure the effectiveness of training initiatives; leverages feedback from learners to enhance offerings and continuously improve.Other duties as assigned
Minimum Knowledge/Skills/Abilities
Minimum Education
Bachelor’s degree or equivalent experienceMinimum Special Certifications or Technical Skills
Expert knowledge of Merchandising systems functionality and business processesProficient in Computer Systems – Supplier Product Entry Database-Yes (Spedy), Retail Merchandise System (RMS), Michaels Analytics and Reporting System (MARS), Power BI and other systemsKnowledge of Buying, Merchandise Planning, and Replenishment and Allocation roles and processesMinimum Type of Experience the Job Requires
4+ years of merchandising experience, exhibiting progressively responsible assignments with the merchandising organization.Strong presentation skills to various sizes and levels of audiencesAbility to manage multiple projects using sound project management methodologyStrong communication skills, both verbal and writtenDetail-oriented to prepare, plan, coordinate, and manage training development and deliveryCritical thinking and creative problem-solving skillsDemonstrated ability to create strong, trust-based relationships in the organizationProven ability to prioritize, stay organized, and adapt as the business needs changeDemonstrates a willingness to grow and improve in the workplaceFlexible, resilient, and comfortable working in a constantly changing environment.Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
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