Woonsocket, Rhode Island, USA
1 day ago
Merchandising, Senior Analyst - WIC

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Job Purpose and Summary:

CVS Health has a powerful purpose – “Bringing our heart to every moment of your health.” To enable this purpose, we have several initiatives, existing and new, that are re-inventing pharmacy and enabling better health outcomes. In the Merchandising Organization, we support our company’s purpose and our Pharmacy and Consumer Wellness vision to be America’s most trusted health, wellness and pharmacy care partner, delivering differentiated omnichannel experiences and meeting consumers where they are.

The Baby Care Team is seeking a detail-oriented and results-driven Senior Analyst to support both the WIC (Women, Infant, Children Government program) business and Baby Care Category Management within our Front Store Merchandising organization. This position will play a critical role in shaping the customer experience across 7,000+ stores while driving sales and profitability in the formula category through WIC-specific strategies and broader merchandising initiatives.

This role will be responsible for managing WIC state applications, pricing strategies, promotional planning, and new item setup for specialty WIC formulas, while also conducting market analysis, monitoring inventory levels, and working cross-functionally to optimize category performance. The ideal candidate will possess strong analytical and strategic thinking skills, be highly organized, and be able to influence decisions across multiple stakeholders.

A successful Senior Analyst will have a passion for data-driven decision-making, financial analysis, and retail execution while balancing state-level regulatory requirements for WIC and overall category growth opportunities.

Candidates must be able to successfully:

Be a strong developer of relationships- build strong, credible and trusted cross-functional relationshipsBe able to influence with, and without authority- so much of the day-to-day business practice is to influence othersBe highly organized and prioritiez- work on work that has the most value reprioritizing as the strategies adjustBe self-directed- require little supervision as successful candidates drive themselves and the portfolio of work they leadBe highly analytical- ensure the analysis is strong, intentional and thoughtfulBe innovative- consistently look for better ways to do things and share those ideas, or recommendations, with others

Primary Job Duties & Responsibilities:

15% Develops pricing strategies and promotional plans for assigned categories, including WIC products.

15% Manages WIC program applications and compliance by filing new applications, renewing existing ones, and ensuring regulatory requirements are met.

15% Monitors and optimizes performance of WIC-authorized formulas and broader Baby Care category, developing strategies to drive sales and profitability.

10% Conducts in-depth sales and market analysis to assess trends, identify risks, and drive data-backed decision-making.

10% Leads WIC training and compliance efforts, partnering with Store Operations to ensure field teams understand program guidelines.

10% Forecasts demand and inventory levels for WIC and non-WIC products, working cross-functionally to minimize stockouts and excess inventory.

5% Collaborates with suppliers and internal teams to resolve WIC-related transaction issues and optimize supply chain efficiencies.

5% Supports off-shelf promotional programs and ensures execution of category strategies across CVS stores.

5% Coordinates new item setup and maintenance, including WIC specialty formula items, ensuring compliance with state requirements.

5% Supports development of presentations and reporting for senior leadership, distilling insights into clear, actionable recommendations. 

5% Represents the WIC strategy in cross-functional meetings, state regulatory discussions, and internal planning sessions.

Education: Bachelor's Degree or Equivalent Experience required. Master's Degree preferred.

Prior Relevant Work Experience: 3 to 5 years required. 5 to 8 years preferred.

Essential Qualifications and Functions: 

3+ years of full-time work experience in a retail and/or corporate environment3+ years’ experience  using design methodologies, including user research, problem definition, prototype development and iteration, etc.3+ years’ experience building and delivering leadership-facing presentations and materials3+ years experience analyzing and synthesizing data, with expertise in category management, pricing strategy, and market analytics3+ years’ experience successfully building reports and dashboards to communicate data trends and forecastsAbility to manage multiple projects simultaneously in a fast-paced, highly regulated environmentStrong problem-solving and decision-making skills with the ability to influence both internal and external stakeholdersStrong interpersonal skills as demonstrated by successful collaboration to achieve shared goalsStrong time management skills, evidenced by experience being accountable to multiple deliverables on staggered deadlinesStrong personal integrity and judgment, evidenced by a track record of managing highly-sensitive or highly-visible business mattersStrong communication skills in both formal and informal writing and speechStrong ability to build fast, credible relationships with leaders, peers and clientsStrong analytical skills with an ability to process data, identify problems, and make effective decisionsAdvanced awareness of problem solving and decision making skillsProven track record of high performanceDemonstrated growth mindset and willingness to learn and accept feedbackRegular and reliable attendanceAny additional tasks as required by the supervisor or managerAdvanced level skills in Microsoft Word, Excel, PowerPoint, Power BI and OutlookBachelors degree or equivalent experience required.Travel - up to 20% travel may be required, based on needs of the business

Preferred Qualifications and Functions: 

3+ years experience managing state-level regulatory programs or working within government-supported food/nutrition programs5+ years’ of full-time work experience in a retail and/or corporate environment5+ years experience in category management, retail merchandising, or WIC-related programs5+ years’ experience building and delivering leadership-facing presentations and materials5+ years’ experience analyzing and synthesizing data5+ years’ experience successfully building reports and dashboards to communicate data trends and forecasts5+ years’ experience analyzing market trendsExperience in formula/nutrition categories and understanding of WIC state regulationsAbility to build relationships with state agencies and external partnersAbility to influence leaders to change thinkingCertified Professional Merchandiser (CPM) preferred.Masters Degree

Our diverse work experience empowers colleagues for career success. In addition to skill and experience, we attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Race/Ethnicity/Disability/Protected Veteran – we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for or perform this job, please contact our Advice and Counsel Reasonable Accommodations team at AdviceCounsel@cvshealth.com.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$46,988.00 - $112,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 04/30/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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