Overview The Merchandising Team Lead is responsible for leading a team of frontline employees to merchandise orders to key customers in a fast-paced direct store delivery environment.  Responsibilities Apply knowledge of merchandising principles to drive productivity Manage multiple priorities while allocating resources between accounts Brief the frontline employees on scheduling and meeting delivery goals Anticipate potential customer issues; apply contingency planning to avoid customer dissatisfaction Train frontline employees and utilize PBC processes and tools Understand cost per unit constraints when meeting customer needs Help employees prioritize the work and promote teamwork Supervise daily operations, delegate tasks and monitor progress Set productivity and service targets, measure performance to drive accountability Qualifications Bachelor’s degree and/or equivalent work experience Ability to work a flexible schedule including early mornings, evenings and/ or weekends Must be willing and able to lift up to 40 lbs. periodically Must be legally eligible to work in Canada